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Greater Nashua Mental Health

Nonprofit mental health center in southern New Hampshire

Medical Administrative Assistant

Full-TimeUpdated on 10/23/2026
$17.59 - $23.23/hr
Junior
Nashua, NH, USA
In PersonFull-time, on-site in Nashua, NH.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or GED is required.
  • Less than one year of related administrative, medical office, or customer service experience is required.
  • Proficiency with electronic medical record systems is required.
  • Knowledge of Microsoft Office products, including Outlook, Word, and Excel, is required.
  • Customer service and de-escalation skills are required.
  • Strong communication, interpersonal, organizational, and time management skills are required.
  • Ability to multitask, prioritize, and adapt to changing workloads is required.
  • Ability to work effectively independently and as part of a team is required.
  • Ability to exercise sound judgment and maintain confidentiality is required.
Responsibilities
  • Schedule client visits and coordinate access to medical services across agency programs.
  • Ensure patients are scheduled promptly following hospital discharge.
  • Manage appointment cancellations using Just in Time scheduling principles.
  • Manage incoming phone calls and accurately document and route messages to medical and nursing staff.
  • Review and triage voicemails daily.
  • Coordinate document flow, medical records requests, laboratory results, and provider documentation.
  • Provide administrative support to medical and nursing staff.
  • Process incoming and interdepartmental mail.
  • Maintain office supply inventory and support daily department operations.
  • Perform additional duties and special projects as assigned by the Medical Support Staff Coordinator or Chief Medical Officer.

About the company

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Greater Nashua Mental Health

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Website

Greater Nashua Mental Health is a nonprofit community mental health center treating children, adults and families in southern New Hampshire. Its services combine therapy and psychiatric care with crisis response, while specialized programs reach Deaf and hard of hearing residents statewide. Care takes place in clinics, schools and other community settings, and its InteGreat Health program brings primary care together with treatment for mental health and substance use. The agency accepts private insurance, Medicaid and Medicare, with income-based fees for uninsured patients and no refusal of care for inability to pay. Founded in 1920, it is headquartered in Nashua, New Hampshire.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Nashua, NH

Founded

1920

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