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Blue Plate Catering

Event Staffing Coordinator

Full-TimePosted on 10/21/2026
$25 - $28/hr
Junior
Bachelor's, Associate's
Chicago, IL, USA
In Person
Business & StrategyBusiness Operations

About the job

Requirements
  • A minimum of two years of progressive experience within the hospitality industry, staffing coordination, or event operations is preferred.
  • A high school diploma or equivalent is required; an Associate’s or Bachelor’s degree in Hospitality or a related field is preferred.
  • Demonstrate discretion, maturity, and professionalism when handling sensitive situations.
  • Demonstrate strong service standards and attention to detail.
  • Demonstrate the ability to lead people and achieve results through others.
  • Effectively solve problems and make decisions in a fast-paced, high-pressure environment.
  • Be highly organized and able to handle multiple responsibilities.
  • Read and communicate in English; bilingual skills are preferred.
  • Possess a valid driver’s license with a good driving record and meet company auto insurance requirements.
  • Be dependable, responsible, and guest-service oriented.
  • Meet the physical demands of the role, including occasional lifting or moving of up to 40 pounds and standing, sitting, reaching, or crouching for periods of 6 to 8 hours.
  • Work in environments that may include extreme heat, wet conditions, moderate to loud noise, toxic or caustic chemicals, fumes or airborne particles, and moving or mechanical parts.
Responsibilities
  • Export new events daily from CaterXpert into Nowsta, ensuring accurate and timely event creation and readiness for staffing assignments.
  • Obtain and verify event details to ensure staffing aligns with scope, client needs, and service standards.
  • Maintain and update the scheduling platform to ensure accuracy and real-time visibility.
  • Apply knowledge of the company’s service vision, standards, and operational goals to staffing decisions.
  • Communicate discrepancies or missing information to the Senior Staffing Manager and operations team.
  • Support front-of-house service and back-of-house culinary staffing coordination in partnership with the Senior Staffing Manager.
  • Independently manage scheduling for small-scale events based on established guidelines and staffing requirements.
  • Assist with scheduling and staffing coordination for large-scale and complex events.
  • Assign staff based on skill set, experience, availability, and event requirements.
  • Maintain awareness of team members’ capabilities to support appropriate staffing placement.
  • Monitor staffing coverage and adjust assignments for call-offs, schedule changes, or operational needs.
  • Ensure adequate staffing levels across events and respond to last-minute changes by reallocating staff or sourcing replacements.
  • Give special attention to private residences, promotional events, and high-profile functions when placing staff.
  • Communicate promptly and professionally with front-of-house and back-of-house field teams.
  • Communicate schedule updates, cancellations, and staffing changes clearly and promptly.
  • Maintain accurate and current employee contact information and availability records.
  • Coordinate communication between field teams and Operations, Sales, and Human Resources.
  • Collaborate with Sales and Operations to support event execution and service delivery.
  • Coordinate scheduling and communication with third-party staffing agencies during high-volume periods.
  • Maintain professional relationships with agency partners.
  • Track agency usage and staffing allocations across events.
  • Ensure agency staffing aligns with company service standards and event requirements.
  • Prepare staffing-related materials, including schedules, event assignments, and staff communications.
  • Support onboarding readiness by ensuring staff are scheduled and informed before events.
  • Attend weekly production and staffing meetings as required.
  • Provide onsite event support when requested to assist with staffing adjustments or operational needs during busy periods.
  • Perform additional duties as required to support staffing operations and event execution.
Desired Qualifications
  • Bilingual language skills.
  • An Associate’s or Bachelor’s degree in Hospitality or a related field.
  • A minimum of two years of progressive experience within the hospitality industry, staffing coordination, or event operations.

About the company

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