Program Director
About the job
- Familiarity with federal, state, and local laws and regulations applicable to community residence programs and agency policies.
- A bachelor's degree.
- A minimum of 3–5 years of supervisory experience.
- Experience working with populations affected by HIV/AIDS and mental health conditions.
- Ability to work flexible shifts, including weekends, as assigned.
- Provide direct supervision of all program staff regarding case management.
- Develop and implement individual client service plans in conjunction with clinical staff, the counseling team, and clients.
- Ensure that client contracts reflect service-plan goals and assist counselors in developing intervention goals and activities that support the service plan.
- Coordinate the annual functional assessment review for each client and submit reports and recommendations to the Utilization Review Committee, when applicable.
- Maintain contact with other service agencies and ensure client placement for treatment and program activities, including possible volunteer job placement.
- Coordinate with the Intake Coordinator to orient new residents and transition them into the program.
- Participate in discharge planning.
- Provide emergency and relief coverage as necessary.
- Represent the agency with community groups and agencies when needed.
- Prepare reports for the Regional Director and Associate Vice President, including problems and proposals for policy or program-design changes.
- Conduct supervisory meetings with all staff and maintain documentation of these meetings.
- Perform other assigned duties.
- A master's degree.
- Bilingual English/Spanish speaking ability.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
Get referred to Services for the Underserved
See people who can refer or advise you
Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Wellness Program
- Professional Development Budget