Home Chef

Subscription-based meal kit delivery service

Quality Control Technician

Inspection & TestConfirmed live in the last 24 hours

Full-timeBaltimore, MD, USA

About the Job

Requirements

A high school diploma or equivalent is required.
Previous experience working in food quality is preferred.

Responsibilities

Ensure the accuracy and quality of products labeled, portioned, meal bagged, and shipped by conducting on-the-line checks against recipe specifications and quality standards.
Perform visual inspections during labeling to verify label placement and correct product or ingredient names against quality assurance sheets.
Issue correct quality-control samples to production leads and associates before production, using quality assurance sheets to confirm ingredient portion amounts.
Issue the appropriate measuring equipment, including scales, measuring spoons, measuring cups, spatulas, and pumps.
Reinforce training for production leads and associates on proper measurement using equipment.
Confirm portioned amounts with production leads before production begins, based on quality assurance sheets.
Perform final verification and sign-off on the portioning line before production starts.
Conduct hourly visual inspections of portioned ingredients for accuracy.
Use production sheets to verify meal bag line setup, confirm all required ingredients are present and within shelf life, confirm ingredient amounts, and sign off on production sheets.
Conduct hourly visual or physical inspections for meal bag accuracy by unpacking completed meal bags.
Maintain continuous watch over the meal bagging line and help close bags at the end of the line.
Perform random meal bag inspections for produce quality and ingredient quantities when shipping lines are operational.
Verify shipping line setup for meat, meal bags, recipe cards, and box callouts using the boxing callout sheet before shipping begins.
Communicate identified line errors back to the production team.
Visually inspect meat quality, including freezer burn, discoloration, and broken seals, when serving as protein quality assurance.
Conduct sanitation processes for proteins that have fallen on the floor or been exposed to potential sources of cross-contamination.
Verify setup of the similar line before each run, ensure the correct product is present, and initial the similar sign-off sheet with the start time.
Ensure the correct pick quantity has been communicated to production associates working on the similar line.
For unique and hybrid lines, confirm the correct proteins, meal bags, box callouts, recipe cards, and ice quantities are in each box using the pick ticket.
Complete and properly document quality-control inspections of inbound and outbound ingredients.
Escalate quality or food-safety issues to the Food Safety and Quality Assurance Supervisor or leadership.
Systematically remove boxes from each line and complete the final box verification form.
Document issues identified in each box and the shipping line on which it was packed.
Provide feedback to the production supervisor or team lead when shipping-line issues are identified.
Correct issues identified in checked boxes and ensure the boxes are placed on pallets for shipping.
Collect cleaned and sanitized utensils from sanitation and place them in designated locations in the quality assurance lab for the next shift.
Place quality assurance sheets, clipboards, and tablets in their designated storage area.
Set up portion fillers with requested ingredients.
Verify scales used in portioning.
Promptly notify the Food Safety and Quality Assurance Supervisor or leadership when quality issues arise, including produce quality, portion quantities, or missing ingredients.
Follow facility Good Manufacturing Practices and help enforce them throughout the facility.
Support the company's food-safety system and quality programs.
Arrive at the scheduled time and follow the time-off request procedure.
Communicate professionally and respectfully with coworkers.
Work with the production team throughout the day.

This role follows a Day shift schedule, working from 6:30 AM to 5:00 PM, with designated days off on Thursday, Friday, & Saturday.

Ensures the accuracy and quality of all product labeled, portioned, meal bagged, and shipped from Home Chef by working alongside production to conduct on-the-line checks of product against recipe specifications and quality standards.

Detailed Responsibilities

Core QC Functions

A QC Tech demonstrates mastery of all core QC responsibilities, specifically:

Labeling

Performs visual inspection during labeling process (including bottles, jars, bags) for proper placement of label, correct name of product and/or ingredient per Q.A. sheets

Portioning

Issues correct QC samples to production team leads/production associates prior to production, utilizing QA sheets to ensure correct portion amount for the specific ingredient being portioned
Issues the proper measuring equipment (i.e. scales, measuring spoons, measuring cups, spatulas, pumps)
Reinforces training for production team leads and associates on proper measurement using the equipment
Confirms the portioned amount with production team leads for each portioned ingredient prior to starting production (based on QA sheets)
Performs final verification of portioning and sign-off on portioning line prior to starting production
Conducts hourly visual inspections of portioned ingredients for accuracy

Meal Bagging

Utilizes production sheets to verify proper meal bag line setup
- Verifies that all ingredients required for the meal are present and within shelf life
- Confirms ingredient amounts with production team leads and associates (particularly for ingredients that require multiples)
- Sign-offs on production sheets
Conducts hourly visual or physical inspections to ensure meal bag accuracy (by unpacking completed meal bag)
Maintains continuous watch over meal bagging line and helps to close bags at the end of the line
Performs random meal bag inspections to ensure produce quality and double check ingredient quantities on days when shipping lines are operational

Shipping Line

All Lines
- Verifies set up of line (meat, meal bags, recipe cards, box call outs) using boxing call out sheet prior to start of shipping
- Communicates back to production team when errors are identified on the line
- Visually inspects meat for quality (e.g. freezer burn, discoloration, broken seals) when serving in the role of protein QA
- Understands and can conduct sanitation process for proteins that have fallen on the floor or have been otherwise exposed to potential sources of cross-contamination
Similar Line:
- Verifies the setup of the line prior to each run, ensuring correct product is present, and initials similar sign off sheet with start time
- Ensure correct pick quantity (e.g. 4 serving run) has been communicated to the production associates working on the line
Unique & Hybrid Lines:
- Confirms correct proteins, meal bags, box call outs, recipe cards, and ice quantity have been placed in each box utilizing the pick ticket

Receiving/Outbound Transfers

Completes and properly documents QC inspections of all inbound/outbound ingredients
Escalates issues to FSQA Supervisor/FSQA leadership of any issues regarding quality or food safety

Other Responsibilities

Final Box Verification

Removes boxes systematically from each line and completes the final box verification form
Documenting issues identified in the box as well which shipping line it was packed on
Provides feedback to production supervisor and or team lead running the shipping line when issues are identified
Corrects issues identified in boxes checked and ensures box is placed on pallet for shipping

Post-op Clean up

Collects all utensils (scales, dishers, measuring cups, measuring spoons, etc.) from sanitation after they have been cleaned and sanitized and places them in designated spots within the QA lab for the next shift
Places QA sheet / clipboard / tablet in designated storage area

Equipment Setup and Maintenance

Sets up portion fillers with ingredients requested
Verifies Scales used in portioning

Issue Escalation

Promptly notifies FSQA Supervisor and/or FSQA Leadership when quality issues arise such as produce quality, portioning quantity, or missing ingredients

General Responsibilities

Follow the facility GMP’s and help enforce them throughout the facility
Support the efforts of the company to maintain our food safety system (SQF) and quality programs

Attitude and Attendance

Arrives to work at scheduled time and follows time off request procedure
Communicates with co-workers in a professional manner
Treats co-workers with respect at all times
Uses teamwork with working with production throughout the day

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

High school diploma or equivalent required
Previous experience working in food quality is preferred

More About Us

Perks and Benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Medical, dental, vision, life and disability insurance available
Paid holidays, sick time and vacation time
401k program
Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players.
We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.
We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.
We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at [email protected].

Home Chef offers the base salary range as posted below, with the exact offer depending on factors such as geographic location, experience, skills, and internal equity. While compensation is within the provided range, it is not typical for offers to be made at the upper end. In addition to base salary, Home Chef provides a comprehensive benefits package, including healthcare coverage, 401k match, and paid time off.

Maryland Pay Range

$19.50—$19.50 USD

To view the California Applicant Notice click here

Maryland Pay Range 19.5 - 19.5 USD

About the Company

Home Chef

Subscription-based meal kit delivery service

Home Chef provides meal kits with pre-portioned ingredients and step-by-step recipes delivered to customers, saving time for busy households. Subscribers choose a meal plan and receive weekly or monthly boxes, with flexible options like one-time purchases and gift cards, plus grocery retailer partnerships. It differentiates itself through a broad, diverse menu that accommodates various dietary needs and multiple purchasing channels beyond direct delivery. The goal is to help families enjoy home-cooked meals with fresh ingredients without the planning and grocery-shopping burden.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $57M
Headquarters: Chicago, IL
Founded: 2013

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