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NRG Energy

Generates and sells power to homes and businesses

Customer Payment Representative

Customer SupportPosted on Nov 12
Full-timeLindon, UT, USA

About the Job

Requirements

  • Must be bilingual in English and Spanish.
  • Must be able to work on-site at the Lindon office.
  • Must have completed high school education, a GED, or equivalent.
  • Must be at least 18 years of age.
  • Must be able to pass a background check and obtain a license through the State of Utah as a Burglar Alarm Company Agent.
  • Must be computer literate.
  • Must be able to work a closing schedule of 2 p.m. to 10:30 p.m., with Tuesday and Sunday off.

Responsibilities

  • Assist the Inside Sales team by facilitating payments over the phone.
  • Take inbound transfers and provide customer service.

Desired Qualifications

  • Ability to multitask, especially while talking on the phone.
  • Attention to detail.
  • Customer service experience.

About the Company

NRG Energy

Generates and sells power to homes and businesses

NRG Energy generates and sells electricity to homes and businesses across North America, pairing a large retail business with its own fleet of power plants. Its retail brands, including Reliant, Direct Energy and Green Mountain Energy, sell fixed-rate and variable-rate power plans, while its Vivint unit installs and monitors smart home security systems. NRG's natural gas, coal and nuclear plants sell power into wholesale markets and supply much of the electricity its retail customers use, which cushions it against swings in wholesale prices. It earns money from monthly power bills, smart home subscriptions and wholesale power and capacity sales. NRG was founded in 1989 and is based in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1989

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