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Rivyve Behavioral Health

Treats addiction through residential recovery programs

Admissions Coordinator/Billing Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBullhead City, AZ, USANo salary listedIn-person

About the Job

Requirements

  • Adult behavioral health experience is required.
  • A bachelor's degree in social services is preferred.
  • Six months of experience in behavioral health, preferably residential treatment, or a high school diploma with two years of experience in behavioral health or an administrative role in a behavioral health facility is required.
  • CPR/First Aid certification is required.
  • The candidate must submit to a tuberculosis test or provide test results from the last 12 months, and must submit to a urine analysis.
  • The candidate must possess a Level One Fingerprint Clearance Card; the application must be submitted within 20 days of employment.
  • If in recovery, the candidate must have at least one year of sobriety before applying.
  • Drivers must have a clean 36-month vehicle record check.
  • The candidate must obtain and maintain an Arizona Department of Public Safety Fingerprint Card at their own expense.
  • The candidate must obtain and maintain CPR certification, complete annual tuberculosis testing, and complete required in-service training.
  • The position may involve moderate lifting of 25 to 50 pounds and exposure to infectious waste, diseases and conditions, and hazardous chemicals.

Responsibilities

  • Assess referrals for appropriateness of placement at Rivyve.
  • Coordinate prospective resident and family admissions.
  • Review past information to assess history and identify presenting problems.
  • Track all open beds and discharged members within the residential facility.
  • Handle new-admission inquiries by email and telephone.
  • Work with the Administrative Director and Clinical Director to ensure state files comply with intake documentation requirements.
  • Ensure updated policies are included in intake materials and intakes are completed by the end of each business day.
  • Plan and organize open beds with the Clinical Director, and send open-bed announcements as needed.
  • Complete intake searches and urine analyses at admission.
  • Post charges and complete claims to payers in a timely manner.
  • Submit billing data to insurance providers.
  • Work claims and claim denials to maximize reimbursement for services provided.
  • Perform reviews and audits for Medicaid, commercial plans, and other payer sources.
  • Implement, maintain, and report on programs initiated by the practice.
  • Coordinate with the Medical Director to ensure members' medication follow-up appointments are made.
  • Oversee the admissions process and ensure licensure information is provided before intake.
  • Review information with the RPM and Director of Residential Services before intake.
  • Maintain intake documentation in accordance with licensure standards.
  • Serve as liaison with probation officers, parents, case managers, and Rivyve personnel.

Desired Qualifications

  • Experience with Salesforce or another customer relationship management system is preferred.
  • Experience and knowledge of insurance verification and precertification are preferred.

About the Company

Rivyve Behavioral Health

Treats addiction through residential recovery programs

Rivyve Behavioral Health treats adults with drug and alcohol addiction through residential programs that combine counseling with support for related mental health needs. Each resident is assessed on admission and works with a therapist on a treatment plan, with medication management available alongside individual and group sessions. Residents live at the center while staff monitor their progress and adjust treatment around clinical needs rather than a fixed stay. The company earns revenue from treatment services billed to health plans and other payers, with admissions staff checking benefits and prior approval. It runs a men's program in Bullhead City and a women's program in Kingman, Arizona.

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