Wayfair’s Physical Retail Team is seeking an Associate of Retail Sales Floor Operations to support Wayfair’s physical retail growth and long term support. The Associate of Retail Sales Floor Operations will be a part of the Store Operations team that will help craft the Wayfair customer experience playbook to stand up and scale stores across North America.
The Associate of Retail Sales Floor Operations will work with the Senior Manager of Customer Experience to support selling behaviors that lead to increased revenue for both our large format stores and smaller specialty brands locations.
This role will work cross-functionally across the organization both with home office partners, store field support, and store teams to maintain operational execution strategies, provide training and ongoing communication with the stores teams for the supported programs.
This role is based in Boston and reports to the Senior Manager of Customer Experience, who is seeking a highly motivated, forward thinking, detail oriented collaborator who will drive execution and delivery of the customer and associate experience. As the retail portfolio grows you should expect to support an increasing number of physical retail stores, experience offerings and needs.
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Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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