Zeiss

Supplies lithography optics for semiconductor manufacturing

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeRanchi, Jharkhand, IndiaNo salary listedIn-person

About the Job

Responsibilities

Maintain ophthalmology and microsurgery equipment.
Troubleshoot complex multi-symptom problems at the total system level across electronic, optical, and mechanical systems.
Interface daily with doctors and technicians about equipment status issues and act to ensure satisfaction of primary customers.
Assist in the growth and direction of business in the assigned geographic area.
Repair, install, and service medical technology equipment and software solutions.
Diagnose and resolve technical issues relating to equipment and software applications.
Deliver remote service to diagnose or repair equipment.
Diagnose and resolve technical issues relating to IT networks, servers, cloud-based technologies, and solutions.
Provide technical support to colleagues and customers.
Communicate with second-level support to ensure issues are reported effectively and resolved quickly, sharing knowledge with second-level support and local engineers.

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India.

FSE_ Ranchi

Roles and Responsibilities
• Technical: Maintains Ophthalmology / Microsurgery equipment
• Electronic/Optical/Mechanical: Total system level trouble-shooting on
complex multi-symptom problems
• Customer satisfaction: Daily interface with doctors and technicians on
equipment status issues. Acts to ensure satisfaction to primary customers
• Business growth: Assists in the growth and direction of business in his/her
geographic area
• Repairing, installing, and servicing ZEISS medical technology equipment and software
solutions
• Accurately diagnosing and resolving technical issues relating to ZEISS equipment and
software applications
• Competence in delivering remote service to diagnose or repair
• Accurately diagnosing and resolving technical issues relating to IT networks, servers,
cloud based technologies and solutions
• Providing technical support to colleagues and customers
• Communicate effectively with 2nd level support to ensure issues are reported effectively and
resolved quickly, sharing knowledge with 2nd level and local engineers

Your ZEISS Recruiting Team:

Sikcha Chhetri

About the Company

Zeiss

Supplies lithography optics for semiconductor manufacturing

Zeiss SMT designs and makes high-precision optical systems for semiconductor manufacturing, including lithography optics, photomask solutions, and process-control components. Its products are used in lithography equipment to project circuit patterns onto silicon wafers, with responsibilities spanning advanced optics, mask technology, and monitoring tools that ensure precise, repeatable imaging.

Company size: 1,001-5,000
Company stage: Growth Equity (Non-Venture Capital)
Total funding: $1.1B
Headquarters: Oberkochen, Germany
Founded: 2001

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