Server

Job Description

The Server is responsible for delivering an exceptional dining experience through attentive, personalized, and professional service. This role engages directly with guests to provide knowledgeable recommendations, take and deliver orders, and ensure satisfaction throughout the meal. As a key member of the Food & Beverage team, the Server upholds service standards, contributes to revenue growth, and creates memorable guest experiences.

• Provide warm, attentive, and personalized service to all guests from arrival through departure
• Present menus, explain offerings, and make knowledgeable recommendations on food, wine, cocktails, and specials
• Accurately take food and beverage orders and input them into the POS system in a timely manner
• Coordinate with kitchen and bar teams to ensure proper timing, accuracy, and presentation of all orders
• Deliver food and beverages promptly, ensuring quality standards and correct table placement
• Monitor tables and anticipate guest needs, including refilling beverages and addressing requests
• Engage with guests to ensure satisfaction, respond to concerns, and resolve issues professionally
• Prepare and present guest checks accurately; process payments and signatures as required
• Maintain thorough knowledge of menu items, ingredients, allergens, and preparation methods
• Uphold all service standards, including luxury or Forbes-level expectations where applicable
• Maintain cleanliness and organization of assigned stations and service areas
• Follow all food safety, sanitation, and alcohol service regulations
• Collaborate with back servers, food runners, bartenders, and kitchen staff to ensure seamless service
• Contribute to increased Food & Beverage revenue through upselling and product knowledge

Qualifications

• Prior experience as a server in a restaurant or hospitality environment required; luxury or fine dining experience preferred
• Strong knowledge of food, wine, beer, and cocktail service
• Excellent communication and interpersonal skills with a guest-focused approach
• Ability to multitask, stay organized, and maintain composure in a fast-paced environment
• Professional appearance and polished demeanor
• Strong attention to detail and commitment to service excellence
• Ability to work collaboratively in a team-oriented environment
• Flexible schedule, including availability for evenings, weekends, and holidays
• Must meet minimum age requirements for alcohol service
• Ability to obtain and maintain required certifications (e.g., food handler’s permit, alcohol service certification)

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training