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Carrier Global

HVAC, refrigeration, and fire and security solutions

Junior Kundenbetreuer Technik

Pre-Sales Solution EngineeringUpdated on Nov 11
Full-timeWolfertschwenden, GermanyIn-person

About the Job

Requirements

  • Completed technical vocational training, technician qualification, or master craftsman qualification in HVAC, refrigeration, air conditioning, energy, or building services engineering.
  • Experience in direct customer contact and technical consulting.
  • Good knowledge of modern heating and heat pump systems, as well as renewable energy technologies including photovoltaics and electricity storage.
  • Presentation and facilitation skills.
  • Confident use of Microsoft Office; knowledge of SAP, Salesforce, or comparable CRM/ERP systems is advantageous.
  • Fluent German.

Responsibilities

  • Process projects in collaboration with field sales representatives.
  • Provide customer advice by telephone and in person.
  • Carry out inside-sales activities.
  • Advise customers on system design and product selection.
  • Clarify technical matters, including spare-parts handling.
  • Conduct customer training sessions at the sales branch.
  • Process orders.
  • Handle returns, credit notes, and offsetting charges.
  • Support sales campaigns.

Desired Qualifications

  • Knowledge of SAP, Salesforce, or comparable CRM/ERP systems.

About the Company

Carrier Global

HVAC, refrigeration, and fire and security solutions

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and related services and is transitioning from a hardware maker to a digital solutions provider that uses building automation and energy management. The company differentiates itself through a global footprint, a broad product portfolio, and a strategy of digital transformation supported by selective acquisitions while shedding non-core assets. Its goal is to help customers improve building efficiency, reliability, and safety by integrating physical equipment with digital technologies.

Company size
10,001+
Company stage
IPO
Headquarters
Palm Beach Gardens, FL
Founded
2003

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