Lead Bath Installer
About the job
- Follow company policies and procedures, manufacturer guidelines, and quality and safety guidelines.
- Be able to lift more than 75 pounds and stand for 6–9 hours a day.
- Complete the OSHA Safety Course.
- Arrive on time and be ready to work each day.
- Install bath products according to work orders, manufacturer guidelines, and quality and safety guidelines.
- Set the pace and tone of each assigned team job and notify management when needed to protect the company's integrity.
- Review home improvement contracts for accurate job specifications, including sizes, colors, and styles, and perform complete and accurate pre-construction activities, including technical measurement.
- Provide face-to-face, phone, and email support to customers; troubleshoot complex customer issues and develop solutions to support customer satisfaction.
- Measure products, complete product orders, develop labor estimates, and specify additional project supplies.
- Communicate with customers and crew members to resolve conflicts discovered during measurement, installation, and service.
- Explain the installation process to customers and answer their questions.
- Monitor and assist with job installations, maintaining company quality standards and customer service throughout the customer-job lifecycle.
- Complete service work when necessary.
- Collect final payments and appropriate documentation from customers upon job completion.
- Keep the company vehicle neat, stocked, and clean.
- Keep the work area clean.
About the company
P.J. Fitzpatrick helps homeowners in the Delaware Valley area improve their homes by offering roofing, door installations, and repair services. It sells high-quality products and provides installation work, backed by a lifetime service guarantee for as long as the homeowner lives in the property. The company focuses on a customer-centric approach, addressing any issues quickly and guiding homeowners with advice to make informed choices. Unlike some contractors that offer limited services, P.J. Fitzpatrick covers a broad set of home improvement needs and emphasizes customizable options to fit each home. The main goal is to deliver reliable, quality home upgrades while building long-term trust with customers.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
New Castle, Delaware
Founded
1980
Get referred to Pj Fitzpatrick
See people who can refer or advise you
Simplify's Take
What believers are saying
- The Bathroom Buddy acquisition expanded booking access to Long Island homeowners in 2025.
- Philadelphia Phillies sponsorship increases brand reach and reinforces local trust during the 2026 season.
- March 9, 2026 Philly Favorites named PJ Fitzpatrick 2025 Best Roofing Company, supporting lead generation.
What critics are saying
- BBB shows 56 complaints in three years and 24 closed in the last 12 months.
- June 27, 2026 complaints mention deposit disputes, unanswered calls, and incomplete tub installation.
- Service quality breakdowns can destroy the lifetime-guarantee promise and erode referrals across Delaware Valley markets.
What makes Pj Fitzpatrick unique
- Since 1980, PJ Fitzpatrick sells lifetime material-and-labor warranties with single-day roof replacements.
- On March 11, 2026, the Phillies named PJ Fitzpatrick presenting sponsor of PJ Fitzpatrick Rooftop.
- The May 16, 2025 Bathroom Buddy deal extends PJ Fitzpatrick into Long Island bathroom remodeling.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Holidays
- Paid Vacation
- Employee Referral Bonus
- Performance Bonus