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Raspberry AI

AI-driven fashion design and CAD generation

AI Implementation Specialist

Customer Education & Training +1Confirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 3 years of experience in fashion, apparel, footwear, or retail in design, technical design, product development, DPC, or creative technology.
  • Deep familiarity with fashion workflows and tools, including Adobe Illustrator and Photoshop, CLO 3D or Browzwear, and PLM systems.
  • Experience training, onboarding, or enabling customers, internal teams, or students.
  • Hands-on experience with generative AI tools and the ability to show personal work.
  • Ability to teach new technology to audiences ranging from skeptical senior designers to vice presidents of product.
  • Ability to manage several customer implementations simultaneously with organized follow-through and clear documentation.
  • Willingness to travel to customer sites for kickoffs and on-site training.

Responsibilities

  • Lead customer implementations end to end, from sales handoff and kickoff through onboarding, training, and handoff to Customer Success.
  • Run live training, on site and remote, tailored to designers, DPC and product developers, merchandisers, and marketing and ecommerce teams.
  • Map each customer's current workflow, including sketching, CAD, 3D, PLM, sampling, and line review, and show where Raspberry fits and what it replaces.
  • Build workflow-specific prompting techniques, templates, and best practices that help customers get production-quality output.
  • Track adoption after onboarding, identify accounts that stall, and provide targeted sessions before usage drops.
  • Create scalable, AI-first resources, including help documents, Loom walkthroughs, workflow guides, and office hours, so customers can learn without a live session.
  • Partner with Sales during late-stage deals and pilots to set customers up for success from day one.
  • Provide structured customer insight to Product and Engineering about blockers, workflow gaps, model quality issues, and recurring feature requests.
  • Learn each Raspberry release early and stay current on the broader generative AI landscape so customers are informed about upcoming developments.

Desired Qualifications

  • Customer-facing experience at a SaaS or design technology company in implementation, solutions, or customer success.
  • A portfolio or examples of AI-assisted design work.
  • Experience building training content, video walkthroughs, or certification programs.

About the Company

Raspberry AI

AI-driven fashion design and CAD generation

Raspberry AI provides a subscription-based, AI-powered platform for fashion brands to generate design assets such as technical packs, CADs, high-fidelity designs, product descriptions, and photography. Through an AI-driven cloud service, subscribers access automated outputs and real-time trend feeds, with designers able to review and customize assets via a workspace. Outputs are guided by real-time market data and AI design assistants to speed up development and keep designs aligned with demand. The goal is to shorten the product development cycle and improve sell-through and revenue by delivering end-to-end AI-generated assets and insights faster than traditional workflows.

Company size
51-200
Company stage
Series A
Total funding
$28.5M
Headquarters
New York City, New York
Founded
2022

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