YSIC Caregiver Support Program Case Manager

Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

You will provide case management services to families eligible to participate in the YMCA Caregiver Supports Program, 
including supporting licensed and unlicensed caregivers of youth in foster care. Case management services include 
coordinating or providing services to enable the child and caregivers to utilize medical, educational, social, clinical, 
and other services necessary for maintaining the child's physical, psychological, and/or developmental health. You will 
also provide leadership and support to the greater Case Management team, and ensure that all clients in the Caregiver 
Supports program are receiving quality case management services.

This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center’s programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset.

What You Will Get From Working at The Y

• Membership to the YMCA of Greater Seattle for you and your household
• Medical, Dental, Vision, and Life insurance
• Retirement with generous employer contributions
• Free access to mental health resources
• Rapidly-accruing paid time off (PTO) 
• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $24.50 – $27.50/hr

Schedule: Hybrid Monday-Friday; 8:30am-5:00pm with unpaid 30 minute lunch break and flexibility for evenings. 

1. Provide case management and care coordination services, as outlined in the Caregiver Supports Contract, Statements of
   Work, Handbooks, and Policy/Procedures, to clients enrolled in the Caregiver Supports Program including, licensed and
   unlicensed caregivers of youth in foster care, therapeutic foster care, intensive in-home stabilization services, and Outpatient
   Mental Health services.
2. Maintain a caseload size in accordance with contractual requirements and guidelines. 
3. Ensure clientes receive all required screenings, assessements, services, interventions, and opportunities needed to fully meet their physical, psychological, social, emotional, relational, developmental, educational, independent-living, housing, and permanency needs in a timely and effective manner.
4. Develops individualized, strengths-based, youth-driven service plans.
5. Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
6. Researches best practices in field; creates and maintains specialized resource library.
7. Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
8. Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
9. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
10. In coordination with the Program Director, and in collaboration with the child & family team, ensure clients' transitions are well coordinated and facilitated, including placements & discharges while ensuring that all required intake and discharge/exit documentation is completed in full on and on-time. 
11. Provide leadership and guidance in teh placement referral process, and ensure that case transfers (of CMs, Intervention Specliasts, and Child & Family Therapists) are smooth and as lease disruptive as possible to the client. 
12. Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
13. Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
14. Ensure clients' parent/child/sibling vistitation needs and requirements are met. Ensure natural supports and life-long connections are developed and stabilized. 
15. Ensure each clients' file/record is fully in compliance with WAC, DSHS/DLR, DSHS/CA, DSHS/DBHR, KC-BHO, COA Accreditation, and YMCA requirements. Ensure all clients' information is kept confidential and only released in accordance with HIPAA, DSHS, and YMCA policy and procedure. 
16. Conduct Intake Assessment and create individual service plans for non-BRS clients. 
17. Participate in clinical consults for clients as necessary in order to be able to provide clinical advocacy for clients. In conjunction with health professional, assess clients' mental health needs, and determine appropriate level of care and support. 
18. May assist with program coordination or other activities related to job focus.
19. Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.
20. Other duties as assigned. 

Code of Conduct for Applicants

All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.

Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization’s abuse risk management standards.

1. Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
2. Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
3. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
4. Strong youth engagement and relationship-building skills.
5. Strong verbal and written communication skills.
6. Basic computer skills and working knowledge of Microsoft Office.
7. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
8. Current state approved First Aid and CPR certification.**
9. Current approved HIV blood borne pathogens training.**
10. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

* Some Case Manager positions required Bachelor's degree or higher.

** Within 30 days of employment or first available training.

Preferred Qualifications:

A Master's degree in social services or a closely related field; OR A Bachelor's degree in social services or closely related field; OR Five (5) years full-time of documented experience working with children or youth in one of or a combination of the following settings: i.	State licensed in-home or facility-based daycare, or professional nanny; ii.	School setting or early learning center; iii.	Mental Health Hospital; iv.	Juvenile Rehabilitation facility, detention center, law enforcement, or corrections; v.	A child placing agency, residential care program, or as a licensed foster parent; vi.	Conducting supervised visits; or vii.	Working as staff directly with children or families in a community service organization. Staff with a bachelor’s degree must consult with a person with a master's degree in social services or closely related field for one (1) hour for every twenty (20) hours the Support management employee works. 

Authorized Driver Requirement

This role transports clients as an “authorized driver” for the YMCA of Greater Seattle (YGS) using an employer-provided vehicle and using your own vehicle (proof ofcurrent auto insurance and vehicle registration arerequired). Driving duties for this role areRequired.*Driving roles aresafety-sensitive. To become an authorized driver, you must be 21+, havepossesseda driver's license for at least 3 years, and pass a drug screen that will test for impairing substances (including marijuana) in addition to meeting the driving record standards below:

YGS Driving Record Standards

Within the last three (3) years: No more than two (2)vehicle relatedsuspension(s) and/or reinstatement(s). No more than two (2) moving violations and/or accidents. Moving violations include, but are not limited to, the following:

• Speeding
• Improper Lane Change
• Failure to Yield in Right-of-Way
• Failure to Obey Traffic Signal
• Failure to obey Traffic Sign

Within the last five (5) years: No Major Violations which include, but are not limited to, the following:

• DUI, DWI, OUI, OWI, BUI (Boating), Administrative Per Se, or Refusing to Test
• Driving with an open container of alcohol
• Reckless Driving
• Hit andRun– property damage only (Incidents involving injury fall under Permanent Disqualification)
• Racing
• Driving with a suspended/revoked license/insurance
• Speeding over 20 mph
• Fleeing and/or eluding police
• Any other felony driving conviction(s)

Driving records that result in Permanent disqualification from driving duties:

• More than 3 DUI, DWI, OUI, OWI, BUI, Administrative Per Se, or Refusing to Test forentiretyof driving history.
• More than 3 Driving with a suspended/revoked license
• Hit andRunresulting in bodily injury or death
• Manslaughter/felony death by motor vehicle

*Due to state-specific reporting requirements in our driver management system, we are not currently able to enroll California Driver's License holders as Authorized Drivers.

*The YMCA of Greater Seattle will conduct individualized assessments of applicant criminal histories

You'llbe a great fit forthe SeattleY if you:

• Thrive on working in a collaborative environment.

• Arevery adaptable.

• Have high ownership and strong workethic.

• Are a great problem solver who can think on your feet.

• Truly enjoybeing of service to people.

• Like being part of a team that cares about one another as people andenjoyworking together.

• Want to know that the work you do contributes to building a better, stronger community for all.

Our Mission

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

Our Values

• Respect

• Responsibility

• Honesty

• Caring

• Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse andequitablework environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug& alcohol-free workplace.Weparticipatein the Federal E-Verify system.All job offers are contingent on the results of a background checkin accordance withWashington's Fair Chance Act.Please download and review the below resources for more information:

(i) The updated 2025 requirements of 49.94.010:

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251099&hashed=1503034877

(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251100&hashed=74689660

If you needassistanceof any kind with the application process, reach out to[email protected].