Full-Time
Optician Trainee
Updated on 9/3/2026
Fielmann
Optical retail and hearing care
No salary listed
Hamburg, Germany
In Person
 Retail (1) |
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- The candidate should have initial experience in customer consulting, ideally in retail sales or a similar service-oriented role.
- The candidate should demonstrate an empathetic, open manner that creates a trusting atmosphere for customers.
- The candidate should be interested in fashion and current trends and bring a confident sense for them into customer consultation.
- The candidate should work independently while also collaborating in a close-knit team and taking responsibility.
- Advise customers step by step on selecting the perfect pair of glasses, combining empathy with newly acquired specialist knowledge.
- Support the individual selection of suitable spectacle lenses, advise customers on modern frames, and ensure that each pair of glasses fits optimally and feels comfortable.
- Use modern technology to add precision to the consultation process and contribute to an excellent visual experience.
- Monitor organizational tasks and help create a smooth consultation process.
- Complete the free five-week introductory training in customer consultation.
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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