Full-Time

Senior Manager

Product Engineering

Posted on 8/6/2024

KUBRA

KUBRA

501-1,000 employees

Customer experience management for utilities and government

Government & Public Sector
Fintech
AI & Machine Learning

Senior

No H1B Sponsorship

Mississauga, ON, Canada

This is a hybrid opportunity in Mississauga, ON.

Category
Engineering Management
Product Engineering Management
Required Skills
Kubernetes
JavaScript
React.js
Java
Docker
.NET
Selenium
Development Operations (DevOps)
Linux/Unix
Spring
Requirements
  • 10-12 years of experience in Software Engineering, Quality Assurance, Cloud Infrastructure, or DevOps roles
  • 3-5 years of experience managing a team
  • Experience with Cloud Services is required; experience with Amazon AWS cloud services is preferred
  • Proficiency in JavaScript, Java, .NET technologies, or a testing automation language is required
  • Proficiency in React, Spring, or Selenium is preferred
  • Proficiency with Linux-based systems
  • Familiarity with CI/CD pipelines, Kubernetes, and Docker
  • Excellent written and verbal communication skills
  • Leadership and management skills – ability to attract, retain, motivate, mentor, and develop team members
  • Project management skills – ability to plan and manage successful projects
  • Excellent organization, time management, problem-solving, and analytical skills
Responsibilities
  • Lead the team(s) in achieving established goals and departmental objectives
  • Foster an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort
  • Contribute to the software architecture of a highly concurrent, high-throughput system
  • Contribute to design of new functionality and expand existing functionality
  • Work with other engineering teams via 'Guilds' of functional skill sets (Back-End, Front-End, Security, QA, Agile) to develop departmental standards for those functions
  • Plan, balance, and execute sprints containing bug fixes, feature requests, and new product development
  • Help maintain product roadmaps for the team’s portfolio of products along with the Product Manager
  • Manage a number of products and tasks using a variety of technologies
  • Achieve staff results by clearly communicating job expectations, coaching, counseling, and mentoring employees
  • Ensure that any necessary documentation is written and maintained by the engineering team
  • Maintain professional and technical knowledge by following the broader industry, attending management-focused training sessions and educational workshops
  • Create and maintain a workplace culture that is consistent with the overall organization with an emphasis on the KUBRA mission, vision, guiding principles, and values
  • Develop a strong understanding of the products in the engineering team’s portfolio and be able to act as a resource for questions about all aspects of those products.

KUBRA provides customer experience management solutions tailored for large utility companies and government entities in North America. Their services include billing and payments, mapping, mobile applications, proactive communications, and artificial intelligence tools, all aimed at improving customer interactions and operational efficiency. KUBRA's solutions are used by over 365 clients, impacting more than 40% of households in the U.S. and Canada, resulting in over 1.5 billion customer interactions each year. The company offers various digital payment options, including partnerships with Apple Pay and Google Pay, ensuring convenience for customers. KUBRA generates revenue through subscription fees for its software and transaction fees from payment processing, allowing for steady income while expanding their offerings. The goal of KUBRA is to enhance customer engagement and streamline operations for utilities and government organizations.

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

Mississauga, Canada

Founded

1992

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital payment solutions aligns with KUBRA's offerings.
  • KUBRA's advanced analytics solutions provide deeper insights for utility companies.
  • Expansion of smart grid technology requires KUBRA's advanced communication solutions.

What critics are saying

  • Emerging tech startups offer similar solutions at lower costs, threatening KUBRA's market share.
  • Rapid technological advancements may outpace KUBRA's innovation capabilities.
  • Economic downturns could lead to reduced spending on customer experience solutions.

What makes KUBRA unique

  • KUBRA offers a comprehensive suite of customer experience management solutions for utilities.
  • KUBRA's solutions reach over 40% of households in the U.S. and Canada.
  • KUBRA partners with major payment platforms like Apple Pay and Google Pay.

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