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Wells Fargo

Nationwide banking and financial services

Associate Wealth Banking Specialist

Retail & Commercial BankingUpdated on Nov 10
Full-timeIrvine, CA, USA

About the Job

Requirements

  • At least 6 months of affluent banking, commercial banking, consumer banking, mortgage banking, or private banking experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Experience in wealth management or retail banking is desired.
  • Knowledge of opening new consumer and business deposit accounts, account maintenance, processing, Know Your Customer (KYC), and Technical Exceptions (TE) is desired.
  • Experience with affluent client relationship portfolios involving lending, credit, and deposit products and services is desired.
  • Experience reviewing and analyzing client financial goals and presenting recommendations is desired.
  • Experience interpreting policies, procedures, and compliance requirements is desired.
  • Ability to develop and manage clients and business relationships is desired.
  • Ability to learn and navigate multiple computer systems and applications and use search tools in SVP, Client link, TMT, DIPR, and Salesforce is desired.
  • Ability to work independently with minimal supervision in a structured environment is desired.
  • Intermediate skills in Microsoft Teams, Word, Excel, Outlook, and PowerPoint are desired.
  • Verbal, written, and interpersonal communication skills are desired.
  • Ability to provide customer service while balancing the needs of clients, shareholders, and team members is desired.
  • Telephone etiquette skills are desired.
  • Attention to detail and accuracy is desired.
  • Ability to work effectively in a team and across organizational levels, with flexibility, collaboration, and adaptability, is desired.
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment is desired.
  • SAFE registration is required at employment, with ongoing compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations.
  • Loan Originator qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards, and complying with related Wells Fargo policies.
  • Successful candidates must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and service a routine, low-complexity affluent client relationship portfolio in lending, credit, and deposit products and services.
  • Review and analyze client financial goals and changing needs, and present recommendations within defined parameters to fit client needs.
  • Develop working knowledge of changing market conditions communicated by the business division across digital platforms.
  • Assist in providing service to affluent banking client relationships.
  • Interact with clients to identify retention issues and potential new business opportunities across product lines.
  • Develop product knowledge and client relationship management skills to meet customer financial needs, and may be accountable for accounts.
  • Prepare preliminary client correspondence and customized professional client presentation materials to support sales and marketing efforts.
  • Research and resolve operational issues related to complex accounts.
  • Receive direction from leaders and exercise independent judgment while developing knowledge of functions, policies, procedures, and compliance requirements.
  • Provide information and coordinate with broader banking and internal teams, including Financial Advisors, to ensure clients have the appropriate banking products for their financial activity.
  • Collaborate with peers, colleagues, and managers to resolve routine issues and achieve goals while building knowledge of internal policies and procedures.
  • Maintain effective risk management through routine education, sound risk and operational decisions, and adherence to policies and procedures related to low- to medium-risk activities and deliverables.
  • Offer or negotiate terms and/or take applications for dwelling-secured transactions as applicable to the SAFE position.
  • Meet risk and compliance program obligations, follow applicable policies and procedures, and escalate and remediate issues appropriately.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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