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Haemonetics

Provides plasma collection tech and services

Field Implementation Specialist

Implementation & Technical Account ManagementPosted on Nov 9
Full-time$68.2k - $116k /yr

About the Job

Requirements

  • A bachelor's degree in Medical Technology or a related field is preferred.
  • Four to six years of experience implementing, using, and supporting laboratory, medical technology, or clinical solutions in healthcare is required.
  • An equivalent combination of education and experience is required.
  • Medical Technologist (MT), ASCP certification is preferred.
  • Project management experience is preferred.
  • Information technology and/or software implementation experience is preferred.

Responsibilities

  • Plan and schedule all aspects of Haemonetics TEG implementations, engaging and managing customer laboratory, information technology, and clinical resources and ensuring quality control throughout projects.
  • Set up devices onsite, configure them, train operators, and validate analyzers.
  • Provide onsite installation, software and hardware configuration, product support, and troubleshooting for Haemonetics equipment.
  • Work extensively with customers to validate analyzers.
  • Provide operator training for Haemonetics software and devices.
  • Support analyzer testing and the evaluation of calibration reagents and quality-control controls.
  • Conduct tests using calibrated pipettes in a clinical, laboratory, or research setting.
  • Handle blood samples for hemostasis and coagulation testing.
  • Lead, facilitate, coordinate, and track day-to-day activities required to complete projects on time.
  • Communicate progress and outcomes against tasks to internal and external stakeholders.
  • Lead regular status meetings with the project team.
  • Engage and communicate effectively with customers.
  • Complete project closure, including customer acknowledgement, equipment and materials reconciliation, and transition to Customer Support.
  • Use time, project, and support-tracking tools.
  • Resolve or escalate issues in a timely manner.
  • Follow Haemonetics policies and procedures.
  • Travel extensively overnight, up to 65%, as required.

About the Company

Haemonetics

Provides plasma collection tech and services

Haemonetics develops and sells medical technology solutions focused on improving plasma collection and critical-care operations in hospitals and plasma centers. Its products include devices and services that raise plasma yield, increase staff productivity, and enhance the donor experience, enabling healthcare providers to collect plasma more efficiently while maintaining patient care quality. The company generates revenue from one-time equipment sales and recurring service contracts and consumables used with its devices. It differentiates itself by targeting operational efficiency and patient outcomes in high-stakes settings, combining hardware, software, and services to streamline plasma collection and related processes. Haemonetics’ goal is to advance patient care by delivering reliable medical technologies that improve clinical performance and economic outcomes, while maintaining a strong focus on corporate responsibility.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
1971

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