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TransMedics

Ex-vivo organ perfusion platform

OCS Specialist

Solution EngineeringConfirmed live in the last 24 hours
Full-timeAnn Arbor, MI, USAIn-person

About the Job

Requirements

  • A BSN or BS degree combined with equivalent medical experience is required.
  • At least 2 years of experience in ICU, ECMO, Cath Lab, OR, Transplant, or ED is required.
  • Must be able to lift 75 pounds up and down stairs.
  • Must be fully vaccinated, and boosted when eligible, against respiratory viruses including influenza and COVID-19, subject to legally required accommodations.
  • Must be able to work on call 24 hours per day, 7 days per week, for 15 days per month, including holidays and weekends.
  • Must be able to fly domestically to clinical sites within and outside the home region as assigned.
  • Proficiency with Microsoft Office Suite and virtual meeting platforms is preferred.
  • Must be flexible and willing to support sites as needed within and across regions.
  • Strong organizational skills and attention to detail are preferred.
  • Strong problem-solving skills are preferred.
  • Ability to work collaboratively and build rapport with internal and external contacts is preferred.
  • Strong customer interaction skills are preferred.
  • Ability to work calmly and professionally under pressure is preferred.
  • Ability to work in a fast-paced environment while managing multiple tasks is preferred.

Responsibilities

  • Complete rigorous hands-on training and OCS certification across all organ platforms at the company’s training facility in Andover, Massachusetts.
  • Apply OCS knowledge during organ retrieval, preservation, transport, and assessment according to company protocols and policies.
  • On non-call days, perform assigned tasks during standard working hours remotely from home or as assigned, including managing inventory and shipments weekly, assisting with lab trainings, participating in research and development lab activities, and helping establish launch points.
  • Participate in medical and scientific conferences and meetings inside or outside the United States.
  • Communicate regularly with Organ Management Phone Support to provide real-time updates while supporting ongoing OCS cases.
  • Regularly communicate OCS utilization activities and user feedback.
  • Complete annual recertification on all organ platforms.
  • Submit post-case documentation promptly and prepare and present case reviews following OCS use, with support and review from a senior colleague.
  • Provide customer support as needed, including hospital in-services and refresher training.
  • Perform other assigned or required company tasks and duties.

Desired Qualifications

  • Highly flexible and willing to support sites as needed within and across regions.
  • Detail-oriented with strong organizational skills.
  • Strong problem-solving skills.
  • Able to work collaboratively and build rapport with internal and external contacts.
  • Excellent customer interaction skills.
  • Works calmly and professionally under pressure.
  • Enthusiastically works in a fast-paced environment while managing multiple tasks.

About the Company

TransMedics

Ex-vivo organ perfusion platform

TransMedics develops the Organ Care System (OCS), a portable device that keeps donor organs alive outside the body using warm, oxygenated perfusion, allowing continuous viability monitoring and assessment. It makes money by selling the OCS consoles, selling disposable sets per transplant, and offering the National OCS Program, which provides trained procurement surgeons, clinical support, and dedicated organ transport logistics. The company stands apart by having FDA-approved preservation and assessment for hearts, lungs, and livers, including DBD and DCD indications, and by offering an integrated hardware, disposables, and logistics platform. Its goal is to increase viable transplants and donor organ utilization by improving preservation, assessment, and logistics across transplant centers.

Company size
501-1,000
Company stage
IPO
Headquarters
Andover, MA
Founded
1998

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