Senior Strategy & Operations Manager - Commercial

About the Role

Uber Delivery is revolutionising instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. 

We are looking for a Senior Strategy & Operations Manager to help shape and accelerate the growth of our largest and most strategic restaurant partners across APAC.

This is a high-impact role at the intersection of commercial strategy, analytics, operations and product. You will partner closely with our Commercial teams and leading restaurant brands to identify growth opportunities, develop ambitious joint business plans, optimise commercial investments and solve complex operational challenges.

Success in this role requires strong commercial judgment, exceptional analytical capabilities, strategic thinking and the ability to turn complex problems into tangible business outcomes. You will thrive in ambiguity, challenge conventional thinking and bring together diverse stakeholders to drive meaningful impact across the region.

What You'll Do

• Drive strategic merchant growth: Partner with Commercial leaders to develop and execute joint business plans across customer growth, offers, ads, pricing and operational excellence.
• Shape commercial investment decisions: Partner with Strategic Finance to develop deal strategies, investment frameworks and financial models to evaluate ROI and P&L impact.
• Solve complex business problems: Lead analytical deep dives into merchant performance, identify growth opportunities and translate insights into actionable recommendations.
• Build scalable solutions: Develop best-in-class tools, reporting frameworks and processes that improve decision-making and operational efficiency across APAC.
• Influence product development: Translate the needs of our largest merchants into product requirements, partnering with Product and Engineering to deliver scalable solutions.
• Drive performance and accountability: Establish KPIs, reporting and operating cadences to track progress and ensure initiatives deliver measurable outcomes.
• Align senior stakeholders: Build strong relationships across Commercial, Finance, Product and Operations to align priorities and drive execution.

What You'll Need

• Strong commercial and financial acumen: Ability to evaluate growth opportunities, investment returns, P&L implications and complex commercial trade-offs.
• Exceptional analytical and problem-solving skills: Ability to structure ambiguous problems, interpret complex data and develop actionable strategies.
• Strategic thinking with a bias for action: Ability to translate insights into practical solutions and deliver measurable business outcomes.
• Advanced stakeholder management: Proven ability to influence senior leaders and cross-functional teams without direct authority.
• Outstanding communication: Ability to distil complex analysis into clear, compelling recommendations for senior stakeholders.

Qualifications

• Minimum of 5+ years' experience in years of experience in Strategy & Operations, management consulting, commercial strategy, analytics, finance, technology or a related field.
• Strong technical and analytical proficiency, including SQL, advanced Excel or Google Sheets, and experience leveraging AI tools to improve analysis, productivity and decision-making.
• Demonstrated experience leading complex strategic initiatives, translating analytical insights into commercial recommendations and delivering measurable business outcomes.
• Proven ability to manage cross-functional projects and influence senior stakeholders in a fast-paced, matrixed environment.
• Experience in marketplaces, technology, consumer platforms, restaurant or retail businesses is advantageous.