Zurich Insurance

Global insurer providing property, casualty, life

Agency Development Specialist

Sales OperationsUpdated on Nov 14

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

Independently collate and analyze customer and distributor data using predetermined tools, methods, and formats, and make optimization recommendations.
Provide specialist advisory support to internal clients as a daily focal point of contact, ensuring alignment between policy and practice.

Responsibilities

Support, manage, develop, implement, and deliver the plan through key strategies to aid overall business success.
Resolve complex queries and errors, ensuring problems are resolved quickly and efficiently.
Analyze business performance and sales results and compare results with defined outcomes.
Coordinate, plan, and implement measures, and assist with projects.
Support implementation of sales initiatives, networks, events, and systems; liaise between the field and internal areas on customer issues; and maintain management data in systems.
Support specific and more complex customer management activities.
Prepare customer reports and other information for key meetings.
Investigate and conduct research and analysis around potential business development opportunities.
Carry out tasks, such as preparing customer reports, to support project implementation to time and quality standards.
Work with Sales and Distribution teams to ensure effective ongoing sales performance.
Monitor and review sales information, updating it where necessary to identify anomalies or discrepancies and ensure management has access to accurate, up-to-date information.
Assess and evaluate business processes to identify improvement opportunities.
Carry out tasks to support project implementation to time and quality standards.

Job Summary

Provide support in relation to activities to ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance, governance requirements and support the activities development and operation of wider projects and business as usual activity to ensure the wider sales function is operating effectively and efficiently.

Job Accountabilities - Key Accountabilities

• Support, manage, develop, implement and deliver the plan via key strategies to aid the overall success of the business.
• Resolve complex queries/errors and ensure problems are resolved quickly and efficiently.
• Analysis of business performance and results in sales and comparison of results with defined outcomes.
• Coordinate, plan and implement measures as well as assisting in projects.
• Support the implementation of sales initiatives, networks, events and systems, execute the liaison between the field and internal areas on customers issues and maintaining management data in systems.
• Support specific and more complex customer management activities.
• Prepare customer reports and other information for key meetings.
• Investigate research/analysis around potential business development opportunities.
• Carry out tasks, such as the preparation of customer reports, to support the implementation of projects to time and quality standards.
• Work with Sales and Distribution teams to ensure effective on-going sales performance.

Business Accountabilities

• Carry out tasks, to support the implementation of projects to time and quality standards.
• Monitor and review sales information, updating where necessary in order to identify any anomalies or discrepancies and ensure management has access to up to date and accurate information.
• Work with sales teams to ensure effective ongoing sales performance.
• Management data is available and used, independently collate and analyze customer and distributor data using predetermined tools, methods and formats and make optimization recommendations.
• Assess and evaluate business processes in order to identify opportunities for improvement.
• Provide specialist advisory support to internal clients on a daily basis, by being focal point of contact, to ensure that there is no misalignment between policy and practice.
• Investigate and drive research/analysis around potential business development opportunities.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Remote working:
Schedule: Full Time
Recruiter name: Taren Kaur
Closing date:

About the Company

Zurich Insurance

Global insurer providing property, casualty, life

Zurich Insurance Group provides global multi-line insurance for individuals, families, small and mid-sized businesses, public entities, and multinational corporations in more than 200 countries. Its Property & Casualty arm covers personal lines like car and home, plus a wide range of commercial coverages (property, casualty, motor fleet, marine, construction, energy, financial lines, international programs); its Life business offers protection, savings, retirement, and unit-linked products. The Farmers Group manages Farmers Exchanges in the United States. The company also provides risk engineering and prevention services to help customers reduce risk and build climate resilience, with products sold through agents, brokers, bank partners, and direct channels. Its goal is to provide financial protection and risk management solutions that help customers manage uncertainty and build resilience over the long term.

Company size: 10,001+
Company stage: IPO
Headquarters: Zurich, Switzerland
Founded: 1872

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