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Pacific Clinics

Team Supervisor

Social & Community ServicesPosted on Nov 9
Full-timePasadena, CA, USA$71.8k - $88.3k /yrIn-person

About the Job

Requirements

  • A bachelor's degree and at least one year of relevant experience working with chronic and severe mental illness, including at least one year of supervisory experience or demonstrated experience leading and/or coordinating other staff, or an equivalent combination of education and experience; two years of relevant experience equals one year of education.
  • Bilingual skills in the appropriate language for the Clinics' clients may be required by some programs and/or areas served.
  • Must be able to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.
  • Must be able to meet the role's physical requirements, including frequently standing or sitting, using hands to produce records or documentation, regularly lifting or moving up to 5 pounds, and occasionally lifting or moving up to 10 pounds.
  • Driving is required.
  • A full background check and TB exam are required.

Responsibilities

  • Coordinate and supervise 6–8 case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNs, LPTs, Clubhouse staff, and/or other assigned staff.
  • Coordinate cases with the Department of Mental Health and, in some counties, Behavioral Health and/or other funding sources or agencies, and ensure delivery of integrated behavioral healthcare.
  • Ensure supervisees provide a wide array of quality services within their scope of practice to help consumers reach their optimum functioning and improve quality of life.
  • Ensure staff use a consumer- and family-centered approach in all treatment activities.
  • Ensure case management service plans address impairments and strengths and are consistent with the consumer's diagnosis.
  • Ensure consumers have access to timely services, including crisis intervention.
  • Participate in recruitment, selection, hiring, and training of program staff.
  • Provide routinely scheduled supervision and consultation to staff, adhering to ethical and legal HIPAA standards of practice and Pacific Clinics' mission and core values while enhancing professional growth and development.
  • Participate in developing program policies and procedures.
  • Perform chart reviews consistent with Agency and Division requirements.
  • Ensure charting and paperwork meet Agency, quality assurance, and funding-source requirements.
  • Ensure program productivity and latency standards are met through ongoing supervision that addresses barriers as they arise.
  • Attend Agency meetings and in-service trainings as required.
  • Collaborate and consult with community partners to ensure consumers' needs are met.
  • In some counties, support community outreach and engagement efforts within the program and region.
  • Provide after-hours on-call crisis response and consultation.
  • Work with the treatment team to provide appropriate coordinated care services to clients and their families.
  • Attend and participate in staff meetings, providing input toward program development and staff training.
  • Interact with other internal programs, clinical and support staff, and external sources such as school or community personnel, as applicable.
  • Maintain timely, reliable, and regular attendance.
  • Model Pacific Clinics' approach, mission, and core values in communications and correspondence.
  • Work with a multicultural team that is sensitive to the cultural and linguistic needs of clients and families.
  • Communicate effectively with a culturally competent and diverse consumer population and promote favorable interaction with managers, coworkers, and others.

About the Company

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