Branch Manager

Overview

About the Position

The key role of the Branch Manager is to ensure the wellbeing and safety of employees while leveraging the strengths of the overall company to achieve the highest possible returns.  The manager is expected to lead with the highest level of integrity while promoting the Triple-S/Arbor Metals culture and operating within the company policies. The manager is also expected to foster an environment that allows all employees equal opportunities and regular honest and unbiased feedback on their performance.

The Branch Manager will work in conjunction with Sales, Purchasing and Finance to establish and attain targets in Sales, Gross Profit, Inventory levels and inventory accuracy.

About Us

Arbor/Metals Inc., a sister company of Triple-S Steel, provides the highest quality Stainless Steel, Aluminum, Nickel Alloys, Titanium, Copper-Nickel, or other specialty metals in stock sizes or processed to your specifications using our in-house equipment.   Most of our processing, such as sawing, shearing and computer-controlled burning of circles, rings or custom shapes is performed by our highly experienced operators.  Our commitment to customer service makes Arbor/Metals Inc. an unmatched provider of processed parts. 

In addition, Arbor/Metals Inc. also provides products to the PFF (Pipe, Fittings, & Flanges) industry.  This is natural for us, as this product line is complimentary to the Flat Products we provide to the Energy, Oil & Gas, Petrochemical, and other industrial markets.   We have become a "One-Stop" source that can handle all your inquiries and orders. In 2022, we acquired Hillman Brass & Copper, which specializes in copper-based alloys, adding new capabilities to our product line and helping expand our position in the non-ferrous markets for industry and government-related projects. 

A Few Reasons Why You Might Love Us

• Our values: Love of God, Love of Family, Love of Others, Love of Country, Work Hard, Speak the Truth, Show Grace, Be Grateful, Give Back
• You get the benefits of being part of a 2,300+ employees and growing company, with a family-oriented business culture.
• We offer great benefits: Maternity/Paternity Leave, Educational Reimbursement program, Health, Dental, Vision, HAS/FSA, 401(k), quarterly profit sharing, and bonuses.
• You will have job security. We pride ourselves for providing stability and even growth during tough economic times.
• We have been in business for 60+ years and continue growing. We currently have 60+ locations across the United States. In the last 3 years, we have acquired 15+ new locations.

Benefits Offered

• Medical, dental, and vision insurance; dependents and domestic partners eligible
• 401(k) up to 4% matching
• Tuition reimbursement
• Bonus and profit-sharing eligibility
• Paid maternity and paternity leave
• Company paid life insurance
• Voluntary life insurance
• Employee Assistance Programs
• Paid time off
• Paid holiday

Responsibilities

• Safety of all employees - Includes active participation in the Corporate Safety committee monthly meetings. Coordinates with Operations Manager and Corporate Safety Director on metrics to improve safety.
• HR and Performance evaluations – Coordinates with local managers to ensure every employee in the branch is provided with well thought-out performance appraisals and goal setting sessions which allow for fair two-way feedback. The manager must sign off on all evaluations. Coordinates with HR manager to ensure compliance within company policies and most relevant HR laws. Compensation changes for employees must be within corporate guideline budgets.
• Sales – Visit top customers periodically as necessary to address issues appropriate to his/her responsibilities as Branch Manager
• Quality – Ensures plant and equipment is clean, maintained and organized. Does so by regularly walking around the plant and communicating with employees. Coordinates with VP of quality on metrics to improve quality.
• Productivity – Ensures a productive workforce. Uses relevant and consistent metrics to measure (i.e. financials, pick count, OT reports, production reports, etc.) as designed and directed by the CFO.
• P&L – Manager is responsible for the profitability of the branch and the productive and safe use of the branch assets
• Credit – Must operate within the AAM for credit approval; including documenting rationale when exercising authority. Coordinates with Credit Manager to nurture team credit decisions.
• Inventory – Must manage total inventory under management within the limits established by the General Manager consistent with industry lead times and anticipated customer demand. Uses appropriate tools to forecast inventory levels to avoid surprises and/or warns management in advance of problems. The manager will be responsible for coordination of purchasing between branch and regional buyers.
• Expense management – In accordance with the annual financial plan and AAM approves all expenses of the branch and uses prudence and good judgment. Draws upon corporate buying programs and ensures effective communication before approving large expenses.
• Capex – Operates within annual or special budget allocations. Draws upon corporate buying programs and ensures effective communication before approving large expenses. Relies on HQ for help in negotiations or delegates to HQ for purchase. (i.e. VP Operations in HOU purchases all burning machines)
• Profit Sharing Meetings – Conducts quarterly town hall meetings and communicates branch performance and market conditions with branch employees.
• Best practices – Adopts best practices with other branches, when possible, to bring about continuity throughout the organization.
• Hire/Fire – Has authority to hire personnel within the budgets adopted and approved by management. Ensures that company hiring policy (reference and background checks) are adhered to. Has authority to terminate within the guidelines of corporate HR department. Should seek guidance from HR Department in performance related issues prior to termination versus egregious violations of company policies.
• Company interest over branch interest - When making decisions, choose what is in the best interest of the company ahead of what is best for the branch.
• May have other assignments which overlap with other branches. Works as a team.

Qualifications

Education and Experience:

• A Bachelor’s Degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the Metals Distribution Industry.
• MBA is a plus.
• Financial management and budgeting skills are required
• An ability to make sound business decisions based on data and statistics
• Previous General Management Experience is a plus.
• Three years of Sales Management Experience, preferably in the Metals Distribution Industry.
• Two years of Operations/Operations Management Experience, preferably in the Metals Distribution Industry.
• Working Knowledge of Non-Ferrous Metals is a plus, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium.
• Experience working in a ‘Supply Chain’ capacity is a plus.

Knowledge/Skills/Competencies:

• Valid drivers license
• Financial management and budgeting skills are required
• An ability to make sound business decisions based on data and statistics
• Working Knowledge of Non-Ferrous Metals is a plus, including Aluminum, Stainless Steels, Nickel Alloys, and Titanium.
• Strategic Thinking.
• Customer/Client Focus.
• Communication Proficiency.
• Presentation Skills.
• Leadership.