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Bertelsmann

Global media, services, and education conglomerate

Facility Manager

Facilities ManagementConfirmed live in the last 24 hours
Full-timeLelystad, Netherlands€3k - €5.8k /mo

About the Job

Requirements

  • Higher professional education level (HBO), preferably in Facility Management, Technology, or a comparable field.
  • Extensive, demonstrable experience as a Facility Manager or in a comparable responsible position, preferably in logistics, warehousing, production, or a technically complex environment.
  • Thorough knowledge of building management, technical maintenance, and hard and soft facility services.
  • Extensive experience managing suppliers, contracts, service-level agreements, and key performance indicators.
  • Extensive experience with stakeholder and customer management at operational and tactical levels.
  • Strong analytical and commercial insight, with the ability to translate operational information into clear management and customer reports.
  • Ability to work independently, make decisions, take a hands-on approach, maintain calm and oversight in complex operational situations, and take responsibility for results.
  • Good command of Dutch and English.

Responsibilities

  • Take independent responsibility for the site's daily facility management.
  • Direct hard services, including building management, HVAC, electrical installations, access control, and technical maintenance.
  • Manage soft services, including cleaning, waste, grounds management, security, and other facility services.
  • Monitor preventive and corrective maintenance and ensure timely follow-up of technical and facility disruptions.
  • Professionally manage and evaluate external suppliers and contractors against contracts, service-level agreements, and key performance indicators.
  • Manage stakeholders across internal departments, suppliers, and the end customer, effectively balancing expectations, priorities, and interests at different levels.
  • Report and advise the end customer periodically on facility performance, key performance indicators, costs, ongoing actions, risks, and improvement initiatives.
  • Monitor facility budgets, maintenance costs, and investments, and make timely adjustments as needed.
  • Initiate and lead improvements in cost savings, sustainability, standardization, and efficiency.
  • Independently oversee facility projects, renovations, and technical modifications.
  • Serve as an experienced point of contact for facility-related matters for Operations, Technical Services, Security, Procurement, and other stakeholders.
  • Work with Health, Safety, and Environment (HSE) on facility work related to safety and compliance, while HSE retains substantive responsibility.
  • Collaborate with Facility Managers at other Arvato sites to advance structures, processes, and improvements across the Netherlands organization.

Desired Qualifications

  • Experience in logistics, warehousing, production, or a technically complex environment.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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