Ocean Freight Operations Coordinator

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

As an Ocean Freight Operations Coordinator, you'll play a key role in ensuring the smooth and efficient movement of cargo across global supply chains. If you're organized, customer-focused, and eager to develop your career in international logistics, we'd love to hear from you.

What You'll Be Doing

• Coordinate ocean and air freight shipments for import and export movements.
• Manage booking processes, cargo pick-up and delivery arrangements, export and import clearances and prepare shipping documentation.
• Liaise with shipping lines, freight forwarders, customs brokers, transport providers, and warehouses.
• Monitor shipment progress and provide updates to customers and stakeholders.
• Maintain accurate shipment records and ensure compliance with customs and maritime regulations.
• Respond to customer inquiries and provide timely booking confirmations.
• Invoicing and operational administration activities.
• Contribute to a collaborative team environment focused on service excellence.

What We're Looking For

• A minimum of 3 years’ experience in ocean freight operations.
• Required knowledge and experience in customs processes.
• Experience in air export operations is considered an advantage.
• Experience using freight management systems (such as CargoWise) and Microsoft Office.
• Strong attention to detail and excellent organizational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Customer-oriented mindset and strong communication skills.
• Fluency in English and strong Finnish language skills.
• Proactive attitude with a willingness to learn and grow.
• Employment is subject to a background check.

Why Join Toll?

• Be part of a global leader in logistics and supply chain solutions.
• Work alongside experienced logistics professionals.
• Opportunities for learning, development and career progression.
• Collaborative and supportive team culture.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Finland and be prepared to undertake pre-employment checks including a criminal history check and medical.