Business Operations Coordinator

Job Summary:

WHO ARE YOU?

Do you enjoy live events? Do you excel in fast paced, creative environments? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for music and a love of the live event experience. Is this you? Read on… 

WHO ARE WE?

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world’s leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

THE ROLE

We are seeking a highly motivated and detail-oriented Business Operations Coordinator to support our Business Operations team. This role is integral to the efficient functioning of the company, focusing on the creation and management of BI tools and providing operational support across departments. You will work closely with various teams, providing insights through reporting tools created in Metabase and supporting operations with Microsoft Excel, Google Sheets, and project management applications. This position reports to the Senior Director, Business Operations, and is based in Las Vegas. 

RESPONSIBILITIES

• BI Tool Development & Management:

  • Consult with various departments to assess needs, identify opportunities, and implement solutions

  • Create and manage customized reporting tools using Metabase.

  • Continuously optimize and update BI tools to meet evolving business needs

• Business Operations Reporting & Audits:

  • Create and maintain operational reports, audits, and checks using Metabase, Microsoft Excel, and Google Sheets and Google AppScripts.

  • Support regular data analysis to ensure accuracy and efficiency in reporting

  • Develop and streamline processes to enhance operational efficiency

• Project Management & Deadline Support:

  • Assist with managing timelines and deadlines across various departments

  • Use project management tools to track progress and ensure key milestones are met

  • Coordinate with the Senior Director of Business Operations and SVP of Business Operations on priority tasks and deliverables

• Management and Maintenance of Internal Apps: 

  • Provide support via management and maintenance of several internally built apps

  • Data and asset management

  • Administration support and training

• Cross-Departmental Support:

  • Provide support on ad hoc requests from other departments, helping them leverage data and reporting for better decision-making

  • Facilitate communication and alignment across departments to streamline business operations

• Continuous Improvement:

• Gather feedback on communication performance and suggest improvements
• Stay informed about industry trends and best practices to enhance communication effectiveness
• Other duties as required

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Operations Management, Data Analytics, or a related field.

• 1-3 years of experience in a business operations, data analysis, or similar role.

• Proficiency with Metabase, Microsoft Excel, Google Sheets, Google App Scripts, and SQL is essential.

• Experience with project management tools such as Asana or similar platforms is a plus.

• Strong analytical and problem-solving skills with a focus on attention to detail.

• Excellent verbal and written communication skills.

• Ability to work independently as well as collaboratively with cross-functional teams.

• Demonstrated ability to manage multiple tasks and meet tight deadlines.

• Possess a strong work ethic with a high sense of responsibility in an ever-changing environment

• Must be able to handle sensitive matters and exercise excellent judgment

• Ability to work independently and within a team to juggle multiple prioritized tasks

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments on site at our events
• May sit for extended periods of time and work in drastic temperature climates onsite at our events
• Must be willing to work during evening and weekend hours, as required, to meet deadlines 
• Must be willing to travel as required both domestically and abroad, if required
• Must have a current passport and be able to travel worldwide without restriction

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Vibee for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Insomniac will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.