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Santander

Global retail and commercial banking group

Fraud Monitoring Senior Lead

Risk ManagementConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Demonstrated track record in fraud monitoring, compliance, banking security, and/or risk management.
  • Experience supervising and analyzing internal and external fraud alerts and identifying patterns of illicit behavior.
  • Practical experience managing fraud and security incidents from detection through response and remediation.
  • Experience leading, developing, and following up with monitoring teams and fraud analysts.
  • Experience producing technical and operational reports for senior management and supporting internal and external audits.
  • Bachelor's degree in Administration, Information Systems, Communications, or a related area.
  • Knowledge of transaction monitoring and fraud prevention processes, including real-time alert and behavioral-pattern analysis.
  • Experience using transaction monitoring systems, particularly for card and SPEI transfer operations.
  • Ability to define and optimize detection rules, metrics, and models to improve identification of risks and suspicious behavior.
  • Knowledge of fraud and security incident management from alert detection through response and remediation.
  • Knowledge of internal and external fraud, card theft, and information compromise.
  • Knowledge of banking regulations, consumer protection, and anti-money laundering applicable to monitoring processes.
  • Ability to produce technical and operational reports for senior management and support internal and external audits.
  • Ability to collaborate with Technology, Operational Risk, Compliance, Data & Analytics, Digital Product, Information Security, and Legal teams.
  • Analytical thinking to identify patterns, assess alerts, and determine risk levels.
  • Ability to make decisions under pressure, particularly during incidents requiring a timely response.
  • Ability to supervise, train, and provide feedback to analysts and monitoring staff.
  • Results orientation focused on minimizing the financial impact of fraud and maximizing operational efficiency.
  • Ability to collaborate across Risk, Technology, Data, Product, Information Security, Compliance, and Legal teams.

Responsibilities

  • Define and execute transaction-monitoring and security strategies to detect and prevent suspicious activity, attempted fraud, cyberattacks, and regulatory noncompliance.
  • Supervise and optimize monitoring systems and their detection rules.
  • Coordinate incident management.
  • Lead the monitoring team.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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