Food & Beverage Team Leader

Lead Exceptional Experiences at Julio's Italian

Truly memorable restaurant experiences don't just come from delicious food, fine wine, and beautiful surroundings. They come from passionate people who create genuine connections and make every guest feel welcome.

We're looking for a Full-Time Food & Beverage Team Leader to join the team at Julio's Italian Restaurant at Holiday Inn West Perth. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading by example, we'd love to hear from you.

About Us

West Perth is home to one of IHG's fastest-growing hotel brands, Holiday Inn West Perth. Located within walking distance of Kings Park, Holiday Inn West Perth is IHG's first Perth property outside the CBD.

At the heart of the hotel sits Julio's Italian Restaurant, housed within the beautifully restored 1902 Walsh Family residence. Rich in character and history, Julio's has become a destination dining venue renowned for its welcoming atmosphere, exceptional service, and authentic Italian-inspired cuisine.

Whether it's boutique coffee, à la carte breakfast, a business lunch, after-work drinks, or dinner with family and friends, Julio's delivers memorable dining experiences through genuine hospitality and quality food.

Your Day-to-Day

As our Food & Beverage Team Leader, you will work closely with the Restaurant Manager and Head Chef to support the daily operations of Julio's Restaurant, Room Service, and Conference & Events while leading the team to deliver exceptional guest experiences.

You will play an important role in creating a positive workplace culture, driving service excellence, and ensuring our guests receive memorable hospitality from the moment they arrive until they leave.

Key Responsibilities

Deliver Exceptional Guest Service

• Create a warm and welcoming environment for every guest

• Deliver personalised service aligned with IHG's True Hospitality standards

• Serve food and beverages professionally and efficiently

• Provide recommendations on menu items, beverages, and specials

• Process payments and handle financial transactions accurately
• Support Room Service, Conference & Events, and bar operations as required

Support Restaurant Operations

• Coordinate opening, service, and closing procedures

• Ensure restaurant presentation, cleanliness, and service standards are maintained

• Assist with inventory management and stocktakes

• Support compliance with food safety, RSA, and licensing requirements

• Work closely with other hotel departments to ensure seamless guest experiences

Lead and Develop the Team

• Support the Restaurant Manager with training, coaching, and development of team members

• Assist with team scheduling and timesheet approvals

• Lead by example and foster a positive, collaborative workplace culture

• Motivate and engage colleagues to consistently deliver exceptional service

• Support workplace health, safety, and wellbeing initiatives

What We're Looking For

We are seeking an enthusiastic hospitality professional who enjoys leading people, building strong guest relationships, and driving high service standards.

To be successful in this role, you will have:

• Demonstrated experience in a restaurant, hospitality, or hotel environment

• The ability to remain calm, professional, and positive under pressure

• A genuine passion for hospitality and creating memorable guest experiences

• Strong leadership skills and the ability to motivate and support a team

• Excellent communication and interpersonal skills

• Strong time management, organisational, and delegation skills

• A proactive approach and a drive for achieving results

• High attention to detail and commitment to quality standards

• The ability to work independently while contributing positively to the wider hotel team

You will also:

• Have previous experience leading or supervising a team (highly regarded)

• Hold a current Responsible Service of Alcohol (RSA) Certificate

• Hold a current Approved Manager Certification

• Hold a current Food Safety Certificate

• Hold a current First Aid Certificate

• Be available to work evenings, weekends, and public holidays as part of a rotating roster

• Have unrestricted Australian working rights

What We Offer

Join our extraordinary world and experience a workplace where you can be yourself, share your ideas, support your wellbeing, and be recognised for your contribution.

In return, you'll enjoy a range of benefits designed to support your personal and professional growth, including:

• Paid Birthday Leave

• Discounted Accommodation at IHG Hotels Worldwide

• Food & Beverage Discounts

• Enhanced Parental Leave Benefits

• Proactive Health and Wellbeing Days

• Flexible Work Options

• Lifelong Learning and Development Programs

• IHG Career Milestone Celebrations

• Transfer of Entitlements Across Participating IHG Hotels

• Access to IHG's Retail Discount Platform

• Career Progression Opportunities within a Global Hospitality Company

Join Us

If you're a passionate hospitality professional ready to take the next step in your leadership career, we'd love to hear from you.

Apply now and become part of the team at Holiday Inn West Perth and Julio's Italian Restaurant.

For more information about careers with IHG, visit careers.ihg.com.