Senior Product Manager

Duck Creek Technologies has acquired Send Technology Solutions, an AI-native underwriting orchestration engine serving commercial and specialty insurance markets. The combination creates what the company calls the industry's first agentic platform uniting core insurance operations with intelligent underwriting workflows. Send supports more than $26 billion in gross written premium and has delivered results including up to seven times faster time-to-quote and up to 65% reduction in product launch time for insurers. The platform will continue as a standalone offering whilst gaining deeper integration with Duck Creek's Intelligent Insurance Cloud and Agentic AI Platform. The acquisition addresses insurers' challenges with disconnected underwriting processes and fragmented data. Send will operate under the leadership of co-founder Andy Moss, who becomes general manager of underwriting at Duck Creek. Duck Creek serves hundreds of property and casualty insurers globally, including more than half of the top 20 carriers.

Duck Creek acquires Send, creating the industry's only agentic underwriting-to-core platform. July 7, 2026 Acquisition unites Duck Creek's intelligent core and Agentic AI Platform with Send's AI-native orchestration engine to redefine end-to-end underwriting for commercial, specialty, and London Market insurers BOSTON, July 7, 2026 /PRNewswire/ - Duck Creek Technologies, the intelligent core of insurance, today announced it has acquired Send Technology Solutions Ltd, a leading AI-native underwriting orchestration engine serving commercial, specialty, and complex risk markets with leading insurance customers across the globe. The investment creates the industry's first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle for multiple operating models. Duck Creek Technologies Duck Creek serves hundreds of P&C insurers globally, including more than half of the top 20 global P&C carriers. Send is a leader in underwriting solutions for commercial, specialty, reinsurance, MGAs and delegated authority customers, supporting more than $26 billion in Gross Written Premium through its underwriting orchestration engine. As improving underwriting performance becomes a strategic imperative for insurers, many continue to be held back by disconnected underwriting processes, fragmented submission and exposure data, and limited visibility into risk appetite, pricing decisions, portfolio accumulation, and underwriting performance. By bringing Duck Creek and Send together, insurers can connect submission intake, triage, enrichment, risk assessment, quote decisions, policy issuance, and portfolio monitoring in a more unified operating model - helping underwriters act with greater speed, consistency, and confidence for profitable growth. Send's underwriting orchestration platform has already delivered measurable impact for insurers, including up to 7x faster time-to-quote and up to a 65% reduction in product launch time. With Duck Creek customers' proven outperformance in combined ratios and growth, the acquisition creates a powerful opportunity to help insurers improve speed, profitability, and competitive advantage across the underwriting lifecycle. "Underwriting has become one of the most critical priorities for insurers as they look to improve profitability, manage increasingly complex risks, and compete with greater speed and precision," said Hardeep Gulati, Chief Executive Officer at Duck Creek. "By bringing Send into Duck Creek, we are combining core insurance operations and underwriting orchestration in a trusted agentic AI experience that connects systems of record, decision intelligence, workflows, and action. This is the game changer for insurers: a unified platform that helps them turn underwriting complexity into clearer decisions, faster execution, stronger risk selection, and measurable business value." The acquisition builds on Duck Creek's recently launched Agentic AI Platform and Agentic Underwriting Workbench strategy. Introduced at Formation '26, Duck Creek's Agentic AI Platform enables insurers to deploy, orchestrate, and govern AI agents across the insurance lifecycle for trusted assured decisioning. Duck Creek's Agentic AI Platform will extend and accelerate Send's underwriting orchestration capabilities by embedding insurance-native agents, governance, and core system connectivity into the underwriting lifecycle while giving carriers a foundation to deploy AI across underwriting with greater speed, control, and business impact. Send will continue to be available as a standalone underwriting orchestration engine with integration with all core systems, while benefiting from continued investment and deeper integration with Duck Creek's Intelligent Insurance Cloud and Agentic AI Platform for combined customers. Send's Chief Executive Officer and Co-Founder, Andy Moss, will continue to lead the Send team at Duck Creek as General Manager of Underwriting. "Send was built to help insurers navigate increasingly complex underwriting decisions by orchestrating people, data, AI, and workflows into a single underwriting experience," said Moss. "Joining Duck Creek creates an opportunity to bring that vision to a broader global market while helping insurers achieve faster decisions, greater efficiency, and more profitable growth. We share a common belief that technology augments underwriters, not replaces them, and that AI must be delivered with transparency, governance, and trust." Together, Duck Creek and Send will provide insurers with: * Advanced submission intake and triage: Captures and organizes submissions from email, documents, and broker channels, helping teams prioritize opportunities and improve conversion. * AI-enabled data extraction and enrichment: Structures, validates, and enriches submission, exposure, and risk data so underwriters can act on cleaner, decision-ready information sooner. * End-to-end underwriting orchestration: Coordinates activity from intake and triage through risk assessment, pricing, approvals, quote, bind, and post-bind workflows. * Risk-centered underwriting workspace: Brings documents, data, notes, referrals, pricing inputs, approvals, and decisions together around each risk to improve consistency and control. * Configurable workflows, rules, and governance: Supports underwriting rules, authority management, SLA tracking, audit trails, and compliance controls to scale complex underwriting operations. * Purpose-built capabilities for complex commercial and specialty markets: Support for commercial, specialty, MGA, delegated authority, reinsurance, and London Market operations, with integration to Duck Creek's core insurance platform for policy execution. About Send Technology Send is the leading underwriting orchestration platform trusted by insurers, MGAs, and reinsurers to navigate complex risks. The platform connects people, data, AI, and workflows to streamline underwriting operations from submission to bind and beyond. With customers across North America, the United Kingdom, Bermuda, and other global insurance markets, Send helps insurers improve underwriting performance, accelerate decision-making, and drive profitable growth. Solano Partners acted as the exclusive financial advisor to Send. Visit www.send.technology to learn more. About Duck Creek Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, reinsurance, and payment workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn and X.

Duck Creek expands global platform strategy with Multi-Country Layer enhancements and commitment to support the London Market. Jun 10, 2026, 06:00 ET New platform investments help insurers scale internationally while supporting participation in the Lloyd's specialty insurance marketplace LONDON, June 10, 2026 /CNW/ - Duck Creek, the intelligent core of insurance, today announced its global expansion strategy and expanded support for insurers operating across international markets at London ENGAGE, its annual conference for insurance leaders across the UK and European markets. Building on its commitment to help carriers scale globally, Duck Creek introduced enhancements to its Multi-Country Layer architecture and announced a strategic investment to support the London Market, including plans to pursue Lloyd's market certification. As the world's leading marketplace for specialty and multinational risk, the London Market depends on complex collaboration among brokers, syndicates, carriers, cover holders and partners, supported by highly specialised process flows, extensive data exchange and rigorous operational controls. Duck Creek is investing in capabilities designed to support participation in the London Market and plans to pursue Lloyd's market certification as part of its broader strategy to serve the needs of insurers operating across this global insurance ecosystem. Complementing these London Market capabilities is the continued expansion of Duck Creek's Multi-Country Layer (MCL) hierarchy design, a foundational capability that enables insurers to manage global and regional operations through a unified framework. Generally available today, MCL spans Duck Creek Policy, Billing, Claims and Clarity, with expansion underway across digital solutions. Designed for multinational insurers, MCL provides a common operational framework that helps carriers enter new markets faster, reuse existing configurations, and maintain consistency across global operations while meeting local market requirements. "Duck Creek has long been a leader in core insurance technology, helping insurers modernise policy administration, streamline operations, and adapt more quickly to changing market demands," said Hardeep Gulati, Chief Executive Officer at Duck Creek. "Our investment in London Market capabilities extends that leadership into one of the world's most sophisticated specialty insurance ecosystems. By expanding Duck Creek's intelligent core systems to support London Market operations and connectivity requirements, we enable insurers to manage the full policy lifecycle more efficiently, improve operational agility, and build on the investments, partnerships, and market infrastructure they already depend upon." The company is focused on allowing insurers to more easily access and operate across international markets while reducing operational complexity by improving efficiency across the end-to-end insurance lifecycle. By combining cloud-native architecture, agentic intelligence and deep insurance expertise, Duck Creek helps carriers operate more efficiently across markets while remaining responsive to local requirements. "Global growth is no longer just about entering new markets; it is about doing so with speed, consistency and control," said Jose Lazares, Chief Product Officer at Duck Creek. "Duck Creek's Multi-Country Layer gives insurers a reusable operating model for scaling across regions while adapting to local market requirements. Our investment in London Market capabilities strengthens that foundation, extending Duck Creek's leadership in specialty policy underwriting into one of the world's most complex insurance ecosystems. Together, these capabilities help carriers reduce operational complexity, strengthen underwriting discipline and pursue more profitable growth across markets." The MCL hierarchy provides a flexible and structured approach to managing multi-country configurations, enabling insurers to: * Reuse components across regions, avoiding duplicative set-up; * Reduce implementation timelines with preconfigured, out-of-the-box structures; and * Accelerate entry into new markets while maintaining governance and consistency. Duck Creek currently supports insurers operating across major global markets, including North America, the United Kingdom and Ireland, India, Australia, New Zealand and more. Continued investment will expand support across additional European and Asia-Pacific markets. By combining a modernised configuration model, intelligent automation and expanded support for global insurance ecosystems, Duck Creek empowers carriers to: * Execute international growth strategies without duplicating effort; * Adapt quickly to local regulatory requirements; and * Reduce operational complexity across multi-country deployments. About Duck Creek Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, and payments of workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn and X. SOURCE Duck Creek