Business Support Administrator

DP World is looking for a proactive and organised Business Support Administrator to provide essential administrative and operational support at its DC4 facility in Minworth, Birmingham. This is an opportunity to play a key role in supporting the smooth running of the site, maintaining accurate business data and documentation, and ensuring effective coordination across the operation.

Working closely with the Plant Manager and wider operational teams, you'll take ownership of a varied range of administrative responsibilities, from document control and reporting to inventory administration and site coordination. This is a hands-on role requiring someone who is confident working independently, managing competing priorities and engaging with colleagues across the warehouse and wider business.

How you will contribute

• Provide day-to-day administrative support to the site, ensuring business documentation, records and trackers are maintained accurately and kept up to date.
• Manage and prepare ERF requests, maintain tracker reports and support effective document control across the operation.
• Coordinate the business banked hours process, including preparing stand-down and stand-up notices, conducting briefings and tracking hours in line with company procedures.
• Prepare and coordinate Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR) and S&OP meetings, maintaining action trackers and ensuring follow-up actions are completed.
• Manage local supplier relationships, consumable orders and general purchasing administration.
• Act as a central point of contact for business data and reporting, compiling weekly and monthly plant scorecards and coordinating review schedules.
• Collect and prepare plant roll call information and support month-end reporting, including P&L data inputs.
• Support SAP invoice administration, including MIR5 reporting and goods receipt (GR) order management.
• Monitor and report on the performance of external service providers against agreed KPIs.
• Support front-of-house activities, welcoming visitors, coordinating site tours and managing incoming deliveries.
• Work closely with operational and warehouse teams, providing hands-on support where required to ensure the smooth running of the facility.

What you will bring

• Previous experience in an administrative or business support role, ideally within a manufacturing, production, logistics, warehousing or wider operational environment.
• Experience in document control and maintaining accurate business records, trackers and reports would be highly advantageous.
• Strong Microsoft Office skills, particularly Excel, with the ability to manage data, produce reports and maintain accurate records.
• Excellent organisational skills, with the ability to manage multiple priorities, work independently and adapt to changing demands.
• A proactive and hands-on approach, with the confidence to take ownership of tasks, identify issues and find solutions without needing constant direction.
• Confident communication and interpersonal skills, with the ability to build relationships and work effectively with colleagues at all levels.
• Comfortable working in an operational environment and confident spending time on the warehouse floor when required, rather than being solely office-based.
• Strong attention to detail and a commitment to accuracy, confidentiality and professional standards.
• A degree is not required; practical experience, a strong administrative skill set and the right attitude are more important.
• A full UK driving licence would be advantageous due to the site's location and limited public transport links, although candidates living locally may be able to commute without one.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of syncreon, Imperial and P&O.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

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