Senior Solution Architect

 Join the Team Making Possibilities Happen

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

Candidate can be remote but must live and work in the US in Central or Eastern Time Zone Only.

Job Summary: 

Acts as a recognized technical expert in a strategic business application, technology, industry or ACI service offering.  Functions as a high level individual contributor in at least one technical area. Utilizes expertise in business management practices, industry requirements and information technology disciplines to develop technical and/or business solutions to client problems. Complies with all applicable ACI Time and Expense reporting processes and procedures.  Approves and reports all time and expense information by the deadlines. 

Job Responsibilities: 

• Industry/Business Analysis:  A high level individual contributor, analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies.  Conducts analysis of corporate objectives, critical success factors, business functions and processes.  Plans, integrates and manages the implementation of new technology.  Has technical expertise in one or several business or industry specializations which may include:   
  • Financial or Merchant Retail Payment Models 
  • Global Payment Networks 
  • Business Process Re-engineering 
  • Client Server Application Development 
  • Application Outsourcing 
  • Technology Migration 
  • Data Mining/Data Warehousing/Analytics 
  • Electronic Banking or Electronic B2B Commerce 
  • Customer Relationship Management 
  • Treasury Management 
• Project Management: As a high level technical expert, performs a variety of duties involved with managing large, strategic and/or multiple projects.   
  • Establishes critical success factors for the project(s)   
  • Develops/improves strategic processes and direction for projects 
  • Develops project plans and Statements of Work early in the project life cycle   
  • Solves highly technical and complex problems for project(s)   
  • Guides and provides ultimate technical direction for projects   
  • May audit projects for adherence to plans   
  • Contributes to knowledge management by documenting best practices and forwarding to knowledge management repositories 
• Business Development/Sales Support: Significantly contributes to the regional/product’s business development and sales support efforts for a particular territory, industry or account.  Aligns business development activities with regional/product’s business needs. 
  • Contributes to the development and execution of overall business and marketing plan
  •  Identify new business opportunities 
  • Meets with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty 
  • Prepares and presents detailed presentations to extend existing, develop additional and create new client contracts 
  • Identifies staff that matches client/project need 
• Mentoring Employees: Typically act as a mentor, coach or trainer to consultants by sharing business expertise.  Ensures that necessary staff information is updated and entered into ACI’s Time and Expense Reporting System by the deadlines. 
• Non-Essential Functions: In addition to the essential functions listed above, the incumbent may be required to perform other non-essential functions: 
  • Supervision Received 
    • Works independently from broad guidelines in consultation with ACI management to achieve specific results.  Manages projects and balances competing demands in an environment with rapidly changing circumstances and priorities. Responsible for meeting project schedules and deadlines and apprises management of progress. 
  • Technical/Business Skills 
    • A recognized expert in one or more technical disciplines, unique applications, or particular industry(s).  An expert in one or more of ACI’s methodologies or service offerings such as ISM, PDM, ESP/BAU, Fraud Risk Management Optimization, Advanced Payment Solutions, etc. Must have advanced knowledge and training in ACI’s software development method (PDM).  May be an expert in one or more technical areas such as payment architecture, ACI product architecture, ACI product configuration & operational architecture, global payment network architecture, network architecture or database architecture.  Possesses global business and information technology knowledge. Has ability to develop and execute a business plan.  Possesses thorough knowledge of business management practices including financial accounting, economics, human resources management, negotiation strategies, business policy and management objectives.  Has ability to synthesize client business needs into customized IT solutions. Demonstrates ability to write and present proposals and make presentations to CIO level clients. Must have a strong understanding of the relationship between ACI and its clients. 
  • Achievement Competencies 
    • Must be able to focus on a desired result, set challenging objectives, pursue them tenaciously and meet or exceed those objectives. Must ensure that work and information are sufficiently complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.  Must be able to manage multiple tasks and balance competing demands in an environment with rapidly changing circumstances and priorities. 
  • Problem Solving & Risk Management Competencies 
    • Must have the ability to anticipate the implications and consequences of risks or business situations and take appropriate action to prepare for possible mitigation actions and or contingencies. Must have the ability to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.   
  • Communication/Interpersonal Skills 
    • Viewed as highly credible in the area of expertise within the Information Technology industry.  Has frequent strategic interactions with high level clients as well as regular business development meetings with current and potential clients. Has excellent negotiation and presentation skills.  Must promote a positive professional attitude. Must have the ability to work cooperatively with others on a team and to work within the ACI framework. Has written communication skills necessary to write proposals and articles in industry publications.  Maintains mentoring relationships with employees instructing, motivating, guiding and counseling as necessary. 
• Perform other duties as assigned 
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. 

Knowledge, Skills and Experience required for the job: 

• Bachelor’s degree or equivalent experience. 
• 10 years of progressively responsible experience in the Information technology field in which the position specializes. 
• Extensive payments industry experience. 

Preferred Knowledge, Skills and Experience needed for the job: 

• Graduate degree and/or advanced industry certifications preferred. 

Work Environment: 

• Standard work environment 

Benefits:  In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment. 

Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #16312)

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally

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