Sales Associate

ABOUT THE COMPANY:

Original Penguin is an American clothing line with roots in the 1950s and 60s, the brand specializes in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American Sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals. 

SUMMARY:

The Sales Associate’s primary function is to sell and promote Original Penguin (OPG) merchandise  through execution of OPG customer service standards.  Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.

RESPONSIBILITIES: 

• Interacts with customers in a courteous, friendly manner (e.g., maintains eye contact, smiles).
• Generates maximum sales potential in accordance with the OPG customer service standards.
• Builds repeat customer base through excellent PE Loyalty Program data capture. 
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively.
• Consistently foster a positive store experience by treating all customers and staff members in a fair  and consistent manner.
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks.
• Consistently productive throughout the entire shift (e.g., effectively uses idle time to replenish products, maintain visual displays, engage with customers, etc.).
• Consistently reports to work on time.
• Demonstrates flexibility with his/her schedule.
• Understand individual and store sales goals .
• Follow all operational policies and procedures.
• Follows guidance from management to execute visual standards, recovery and replenishment.

REQUIREMENTS:

• Energetic and positive attitude
• Retail experience is preferred. 
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude)