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Ernst & Young

Global professional services: consulting, assurance, tax

Spécialiste des systèmes et des processus de ressources humaines - Contrat de 9 mois

HR Operations & CoordinationUpdated on Nov 14
Full-timeCanadaNo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent work experience is required.
  • One to two years of experience in HR systems administration and operations is required.
  • Knowledge of HR policies, practices, and operations is required.
  • The candidate must be able to maintain efficiency and organization under a heavy workload, prioritize and multitask, and meet tight deadlines.
  • The candidate must have strong attention to detail and a firm commitment to data integrity.
  • The candidate must show initiative and be able to answer questions and resolve problems independently.
  • The candidate must be able to learn new applications and technologies quickly and effectively.
  • Strong customer service and relationship management skills are required, including listening and responding effectively.
  • The candidate must be able to work with organizational stakeholders and the third-party talent management services provider.
  • Very good proficiency in Microsoft Excel, Word, and PowerPoint is required.
  • Strong interpersonal, teamwork, and written and verbal communication skills are required.

Responsibilities

  • Support HR data management in SuccessFactors, especially the Onboarding, Employee Central, and Leave modules.
  • Help maintain interconnected SuccessFactors platforms across EY’s global and local systems, including ServiceNow, financial systems, payroll services, and benefits providers.
  • Help manage foundational data creation and changes to value lists or data elements.
  • Audit and analyze data to ensure integrity, and work with staff or the IBM talent management services provider to resolve data issues.
  • Support major data changes, including bulk uploads, multiple salary changes, promotions, and significant hiring periods.
  • Contribute to project delivery through configuration, testing, and the creation of information documents such as job aids and work instructions.
  • Support the Canadian Talent team on projects and major programs throughout the year, including acquisition programs, the extended vacation program, the Common Final Examination preparation leave program, and achievement data collection.
  • Support ongoing Talent group operations, including the EY Canada vacation platform, notification management system, and pre-employment compliance program.
  • Contribute to improvements to existing HR systems by participating in system testing.
  • Provide second-level support in ServiceNow for maintenance, monitoring, and troubleshooting of the SuccessFactors platform and other global and local HR systems.
  • Maintain knowledge-base content to provide the Talent group with information for local audiences, including SharePoint and EY’s policy repository.
  • Conduct analyses to assess the impact of new improvements or initiatives, including ServiceNow releases, financial system upgrades, and SuccessFactors releases.
  • Produce personnel reports when requested.

Desired Qualifications

  • Experience with SuccessFactors is an asset.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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