Departmental Quality Specialist

Position Summary

At Baptist Health, our mission is to improve the health and quality of life for the individuals and communities we serve.

Baptist Health Princeton Hospital offers great NEW competitive pay and benefits!

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan w/matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL benefits start on day one!

Position Summary

The Departmental Quality Specialist coordinates a variety of advanced and highly complex departmental-level quality activities and projects.

Responsibilities

Essential Functions

• This position performs core functions that may include, but are not limited to, the following:
• Provides advanced consultation to departmental team members to optimize use of information systems to include MediaLab, SharePoint, SWIFT, safety event reporting system, electronic temperature monitoring applications and others, as appropriate.
• Recommends system usage improvements to enhance departmental workflow and efficiency.
• Prepares the department for system upgrades or maintenance.
• Performs occasional informal end user system training on various departmental specific applications.
• Prepares a variety of complex to advanced custom reports using system vendor-supplied or supported exclusive of native SQL report writing tools.
• Develops non-networked worksheets and databases using Microsoft Office tools, limited to purposes of individual user productivity improvement or departmental file-sharing.
• Participates in system implementation, maintenance, complex troubleshooting, and complex problem resolution as a subject matter expert under the lead of or in conjunction with Information Services.
• Supports end users regarding system problems, requests, and/or help as agreed upon with Information Services.
• Organizes and coordinates system level policy reviews and revisions, both patient care and laboratory specific policies.
• Monitors system performance and reports problems to Information Services for subsequent vendor follow-up if/as necessary.
• Serves as the department's Safety representative and organizes activities, education and necessary subcommittees for safety.
• Assists the Laboratory with maintaining and achieving compliance with regulatory requirements including Joint Commission and the College of American Pathologists.
• Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Baptist Health policies and procedures.

Other Related Functions

• Understands the core business practices of the department.
• Cross-trains other team members as necessary to provide backup.
• Documents processes and activities.
• Provides on-call support as needed.
• Perform Specimen collection procedures, specimen receiving, and processing as needed it.
• Responsible for an active role in the Lab Quality Improvement Program.

Qualifications

Education/Training

• Bachelor’s degree required
• Completion of an accredited Medical Laboratory Scientist program required

Licensure/Certification

• National certification as American Society of Clinical Pathologist (ASCP), or equivalent required

Experience

• Five (5) years of laboratory experience.