IT Manhattan Scale WMS Design Lead

Overview

Salary Range: $105,628-$177,513

The Design Lead will have deep expertise in Manhattan SCALE WMS to lead solution design, configuration, and implementation efforts across our warehouse operations. This role is critical in translating business requirements into scalable, efficient WMS solutions that drive operational excellence. This role will also require owning the end-to-end implementation of projects the individual will be assigned to.

Responsibilities

• Lead end-to-end implementation projects, ensuring a smooth and successful onboarding experience for new clients.
• Focus on the functional design of Manhattan SCALE WMS solutions across inbound, outbound, inventory, and labor management processes.
• Collaborate with business stakeholders to gather and analyze requirements, and translate them into functional specifications.
• Configure workflows, business rules, and location strategies using Manhattan SCALE tools.
• Serve as the design authority during implementation, ensuring consistency and scalability across sites.
• Partner with technical teams to support integration with ERP systems, automation equipment, and reporting platforms.
• Facilitate & participate UAT, training, and go-live support for end users and operations teams.
• Troubleshoot functional issues and provide guidance on best practices and system optimization.
• Stay current with Manhattan SCALE product updates and industry trends to inform solution strategy.
• Ability to travel up to 30% as well as work a Hybrid Schedule as required by company policy.

Qualifications

• 4-6 years of hands-on experience with Manhattan SCALE WMS in a functional or design lead capacity.
• Proven track record of leading full-cycle WMS implementations or major enhancements.
• Strong understanding of warehouse operations and logistics processes.
• Proficiency in configuring Scale workflows, business rules, and technical set up within SCALE.
  • Familiar with SQL, experience with Scale customisation, managing patches, version control/upgrades.
  • Familiar with RF/Mobile versions
  • Familiar with integrations with ERP including APIs/EDIs
• Experience collaborating with cross-functional teams including IT teams like infra and integration, operations, and vendors.
• 3PL and multi-client site experience preferred
• Excellent problem-solving, communication, and documentation skills.
• Bachelor’s degree in Supply Chain, Information Systems, or related field (preferred).
• Experience with ERP integration (e.g., SAP, Oracle).
• Familiarity with automation systems and WCS interfaces.
• Knowledge of SSRS/PBIRS or other reporting tools Cognos/SCI.
• Certification in Manhattan SCALE or related supply chain technologies.

Essential Job Functions

• Maintain regular and punctual attendance.
• Travel overnight as required
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedule using [ ]
• Review and analyze data and information concerning [ ]
• Plan, prioritize and monitor [ ]
• Complete [or oversee the completion of ] assigned tasks/projects in a timely manner.
• Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO 
• Eligible for bonus plan
• 7 Paid Holidays 
• Eligble for OT pay if applicable 
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.