Full-Time

Sr. Manager

Mid-Market Account Management

Posted on 6/11/2024

Apollo.io

Apollo.io

501-1,000 employees

Sales intelligence and automation platform

Data & Analytics

Senior

Remote in USA

Required Skills
Sales
Communications
Management
Requirements
  • 10+ years of experience in Business Development, Sales, Renewals Management, or Account Management.
  • 4+ years of experience managing metrics-driven customer-facing teams within a high-growth technology company.
  • Proven track record of leading and coaching a team responsible for driving revenue growth, managing expansions, and increasing product adoption.
  • Excellent written and verbal communication skills, with the ability to present to diverse audiences.
  • Strong organizational skills, with expertise in prioritization and time management.
  • Experience working cross-functionally with product teams to serve as the voice of the customer.
  • Ability to navigate ambiguity with perseverance and a positive attitude.
Responsibilities
  • Hire, onboard, and develop a team of engaged and high-performing Account Managers through thoughtful enablement, performance coaching, and career development planning.
  • Manage the team’s daily activities to drive value-added touchpoints with customers and pipeline generation.
  • Implement renewal and expansion forecasting cadence within your team and regularly deliver an accurate forecast summary to Customer Success and Sales leadership.
  • Ensure the team has the necessary ongoing enablement in relevant areas, including sales process training, product knowledge, pricing, opportunity management, data quality/accuracy, quoting, and forecasting.
  • Support your direct reports by joining customer meetings, internal account team meetings, and escalating issues as necessary internally.
  • Take a lead role in collaborating with internal resources (Deal Strategy, Finance, Customer Success, Sales, etc.) to develop playbooks for common account management and renewal scenarios.
  • Develop trusted relationships with Sales and Customer Success Leadership through regular stakeholder engagement and proactive collaboration.

Apollo.io provides a sales intelligence and engagement platform that integrates a vast B2B database of over 270M contacts with advanced sales automation tools, enabling sales professionals to identify ideal buyers and automate outreach. The platform empowers sales professionals to streamline their outreach efforts and engage with potential buyers through advanced sales automation and a comprehensive buyer database, powered by AI.

Company Stage

Series D

Total Funding

$251.3M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

0%

1 year growth

13%

2 year growth

169%

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Financial Planning

INACTIVE