Keysight Technologies

Manufactures test equipment and measurement software

Field Service Engineer

Equipment Field ServicePosted on Nov 10

Full-timeBangkok, ThailandNo salary listed

About the Job

Requirements

A Bachelor’s degree in Electrical/Electronics Engineering or Applied Physics and broad knowledge of measurement science.
Relevant experience with test and measurement instruments.
Experience in DC and low-frequency metrology and RF and microwave metrology.
Knowledge of ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 quality standards is advantageous.
Knowledge of onsite calibration fundamentals and awareness of electrostatic discharge precautions.
Ability to work with minimal supervision and interface effectively with team members and customers.
Good customer engagement, interpersonal, and communication skills.
Flexibility and ability to work in an environment with changing priorities.
English language proficiency; Chinese language proficiency is advantageous.

Responsibilities

Prepare equipment resources and scheduling for onsite campaigns.
Maintain various calibration software platforms.
Set up and tear down calibration stations.
Perform safety tests on equipment.
Carry out onsite calibration jobs at customer sites for Keysight and multi-vendor products.
Handle customer requests and inquiries and ensure customer satisfaction.
Calibrate test and measurement equipment, including troubleshooting and problem isolation, and provide technical feedback to customers.
Maintain close communication with customers to capture and meet their expectations.
Assist in maintaining the calibration team’s accreditation by participating in proficiency testing, quality-measure assurance programs, and applicable training.
Ensure calibration services comply with ISO/IEC 17025 requirements.
Set up new calibration capabilities for Keysight and multi-vendor products.
Validate new procedures and use technical manuals.
Investigate out-of-tolerance measurement standards and implement corrective actions.
Serve as an internal resource for technical support issues.
Deliver other assignments as provided.

Overview

Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

Responsibilities

Prepare equipment resources and scheduling for onsite campaign
Maintenance of the various calibration software platforms.
Calibration station setup / teardown
Perform safety test on equipment
Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products
Deal directly with customer requests and inquiries, ensures customer satisfaction
Calibrate Test & Measurement Equipments, including troubleshooting, problem isolation & provide technical technical feedbacks to customers
Establish and maintain close communication with customers to ensure we capture and meet customer expectation
Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
Ensure calibration services comply with ISO/IEC 17025 requirements
Setup new calibration capability for Keysight and multi-vendor products
Validate the new procedures, use of technical manuals
Investigate out of tolerance of measurement standards and implement corrective action
Serve as an internal resource on technical issues support
Deliver other assignments as provided

Qualifications

Bachelor’s Degree in Electrical/Electronics Engineering, Applied Physics and a broad knowledge of the measurement science
Relevant years of experience in Test and Measurement instruments
Experience in DC & low frequency and RF & microwave metrology
Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
Onsite Calibration fundamentals knowledge, ESD precaution awareness
Must be able to work with minimal supervision and interface effectively with team members and customers
Demonstrate good customer engagement, interpersonal and communication skills
Must be flexible and capable to work in a changing priorities environment
English language proficiency, with advantage if Chinese language proficiency

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

About the Company

Keysight Technologies

Manufactures test equipment and measurement software

Keysight Technologies provides test and measurement equipment for electronics development and deployment. It sells high-precision hardware instruments (such as oscilloscopes, network analyzers, and signal generators) and software that support design, test, and validation of electronic systems, with focus areas including electronic design, e-mobility, network monitoring, and 5G. The products work by combining measurement hardware with analytics software to collect, analyze, and visualize test data across design, verification, and maintenance workflows. The company differentiates itself with a broad, industry-grade instrument portfolio, integrated end-to-end software, and ongoing services and support, including involvement in 6G development, to help speed digitalization and product deployment.

Company size: 10,001+
Company stage: IPO
Headquarters: Santa Rosa, CA
Founded: 1939

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