Field Service Technician
$75k - $85k+ Incentive bonus plans + 401(k) match + Employee stock purchase plan
Mid
Beltsville, MD, USA
HybridMust reside near Beltsville, Maryland or relocate to the service area; travel is required 10–25%.
Field ServiceEquipment Field Service
No H1B Sponsorship
About the job
Requirements
- Must have at least 3 years of experience in one of the following: land mobile radio, radio frequency systems, radio communications, Motorola equipment, wired or wireless communication systems, information technology systems, telecommunications, public safety, engineering, networking equipment, or military experience.
- Must be able to obtain background clearance as required by government customers.
- Must reside near Beltsville, Maryland, or be willing to relocate to the service area.
- Must have legal authorization to work in the United States indefinitely; employer work permit sponsorship is not available.
- Must have a current, valid driver's license and no traffic violations.
- Must be willing to travel 15% of the time as needed.
- Must successfully pass a fingerprint background check under the U.S. Department of Justice Criminal Justice Information Services Security Policy.
Responsibilities
- Manage the optimization, testing, and documentation of communication systems, providing technical support for specialized product applications to ensure high performance.
- Provision system infrastructure and troubleshoot software-driven electronics, including radio frequency and broadband architectures, digital P25, data infrastructure, and legacy analog systems.
- Maintain server hardware, operating systems, and software, and resolve application issues through troubleshooting.
- Conduct routine preventative maintenance and trend analysis to ensure consistent system operation.
- Collaborate with sales, engineering, and project management teams to deliver solutions to customers.
- Set up and maintain computer network systems, including local and wide area networks, routers, switches, firewalls, and cabling.
- Use working knowledge of radio frequency systems, antenna networks, transmitters, receivers, and packet switching techniques.
- Work with Motorola customers, subcontractors, and internal service teams.
- Work remotely while providing rapid problem resolution in high-pressure environments.
- Prepare weekly progress reports detailing accomplishments and key activities.
About the company
Motorola Solutions builds communications and security technology for emergency services, governments and businesses, connecting field teams with control rooms. Its APX radios keep responders in contact, while command center software combines calls, dispatch and incident records. Cameras, access controls and video analytics help organizations monitor buildings and investigate events, alongside body cameras that record work in the field. The company sells devices and network equipment, licenses software, and earns recurring fees from cloud subscriptions, maintenance and managed services. Founded in 1928, Motorola Solutions is headquartered in Chicago, Illinois.
Company Size
10,001+
Company Stage
IPO
Headquarters
Chicago, Illinois
Founded
1928
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Simplify's Take
What believers are saying
- Orders support future work: Motorola reported $15.6 billion in backlog in August 2026, up 11% from a year earlier.
- Service teams inherit scale: Motorola reports four million managed users across critical communications, command centers and video security.
- Nonstudents have an engineering route: Motorola's Krakow R&D internships require at least 24 weekly hours and typically last 15 months.
What critics are saying
- Airwave's pricing power is capped: Britain's competition watchdog limits what Motorola charges emergency services.
- Job security faces reorganization: Motorola reported 830 employee separations during 2025 in its February 2026 annual filing.
- Contract revenue has escape clauses: Motorola warns multi-year government agreements face partial funding and cancellation on short notice.
What makes Motorola Solutions unique
- Airwave anchors national reach: Motorola operates Britain's dedicated emergency radio network, serving over 300 public safety organizations.
- Silvus adds drone connectivity: its mesh radios link moving autonomous systems without fixed communications infrastructure.
- Fire radios face severe testing: APX NEXT XN withstands direct flame and 500°F heat during safety certification.
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Benefits
- Hybrid Work Options