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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Front Desk Associate

Full-TimeDeadline 8/28/27
No salary listed
Entry
Orlando, FL, USA
In Person

About the job

Requirements
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified; training is provided by Planet Fitness.
  • Basic computer proficiency.
  • Able to stand and move continually throughout the club during the shift.
  • Able to communicate continually in person or by phone during the shift.
  • Able to lift up to 75 pounds.
  • Able to work around toxic chemicals during the shift.
  • Able to perform frequent cleaning and sanitizing of equipment and facilities.
  • Able to bend and twist and move into different positions to accomplish tasks.
  • Expected to follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.
Responsibilities
  • Provide a superior level of customer service to members, prospective members, and guests while ensuring an exceptional member experience.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Connect with members on the club floor, offer assistance, and support their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate them to a manager as needed.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Perform membership functions including sign-ups, contact and billing information updates, cancellations, collection of unpaid balances, and membership transfers.
  • Make calls to prospective members and conduct tours while assessing their membership needs.
  • Execute retail transactions accurately and support sales goals.
  • Clean and sanitize exercise equipment, spa amenities, communal spaces, assigned areas, restrooms, and other club facilities according to the routine cleaning schedule.
  • Conduct comprehensive walks of club areas, promptly address safety or policy issues, and resolve cleanliness concerns.
  • Address maintenance and facility concerns, including broken or missing equipment, dispensers, leaky faucets, and fixtures.
  • Participate in workplace health and safety practices.
Desired Qualifications
  • Six to twelve months of experience in a customer service environment.

About the company

Planet Fitness runs and licenses affordable gyms with a Judgement Free Zone that minimizes intimidating gym features. Members can join for low monthly fees (as low as $10) and access cardio and circuit-training equipment in a welcoming environment. Revenue comes from franchise royalties, corporate-owned gyms, and selling equipment to franchises, supporting rapid expansion through a franchise-heavy model. The goal is to make fitness affordable and approachable for the broad majority, expanding its nationwide footprint and growing the member base.

Company Size

10,001+

Company Stage

IPO

Headquarters

Hampton, New Hampshire

Founded

1992

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 9, 2026 app launch improves tracking, syncing, and visit planning.
  • High School Summer Pass drew 3.7 million teens and 19.4 million workouts.
  • August 6, 2026 guidance reaffirmed 7% revenue growth and 180-190 openings.

What critics are saying

  • May 7, 2026 guidance cuts triggered a securities class action in New Hampshire.
  • Meta's Muse and easier cancellations attack the ghost-member model supporting royalties.
  • If churn spikes, Planet Fitness's low-price, high-occupancy model and franchise returns break.

What makes Planet Fitness unique

  • Planet Fitness's Judgement Free Zone targets beginners scared off by hardcore gyms.
  • Asset-light franchising scales 2,930 clubs and 21.5 million members with limited corporate capex.
  • September 2026 app upgrades and new branding deepen retention across remodeled clubs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Health Savings Account/Flexible Spending Account

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

Tuition Reimbursement

Employee Discounts

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

↑ 20%

1 year growth

↑ 20%

2 year growth

↑ 20%
Yahoo Finance
Oct 10th, 2026
Planet Fitness promotions lift analyst optimism, but churn risks linger as $66.31 fair value implies 38% upside

Analysts at UBS, RBC Capital and Baird reaffirmed positive views on Planet Fitness this week. They point to stronger member demand, helped by beginner-focused promotions. UBS noted stronger September membership trends and early October momentum tied to the fall promotion, which offers $1 down and $10 per month. Concerns remain that easier cancellations and low-cost rivals could raise churn and limit pricing power. Simply Wall St's narrative projects revenue of $1.7 billion and earnings of $345.5 million by 2029, up from $237.9 million today. That implies 10.1% yearly revenue growth and a fair value of $66.31, 38% above the current price. Lower-ranked analysts are more cautious. They expect earnings of about $288 million by 2029.

Yahoo Finance
Oct 9th, 2026
Planet Fitness shares jump 8% as UBS says agentic AI threat is manageable

Planet Fitness shares surged over 8% on Friday, heading for their best day since November 2025, after UBS maintained its 'Buy' rating with an $80 price target, implying 68% upside. The investment bank highlighted strong membership growth in September and early October, noting the company's fall pricing promotion successfully attracted new members. The promotion allowed new members to join for $1 upfront and $10 monthly through September 10. UBS acknowledged concerns about agentic AI but believes the threat is manageable and unlikely to significantly disrupt Planet Fitness's business. The gym operator expects third-quarter earnings of $0.81 per share and revenue of $348.4 million. Total membership stood at approximately 21.5 million at the end of June. Despite the recent rally, shares remain down over 56% year-to-date.

SGB Media
Oct 7th, 2026
Planet Fitness operators in Texas sued for illegal videotaping incident.

Planet Fitness operators in Texas sued for illegal videotaping incident. October 7, 2026 The controversies around Planet Fitness continue to pile up as a woman is alleging that she was secretly videotaped at a Planet Fitness location in Frisco, Texas and has filed a lawsuit against the companies that operate the gym. The plaintiff, identified as Jane Doe to protect her privacy, is suing Excel Fitness Holdings, LLC, and Excel Fitness DFW 21, LLC, the owner and operator of the Planet Fitness location at 6951 Preston Road in Frisco, Texas. According to the lawsuit, the plaintiff had been a member of the gym for more than seven years and regularly used its tanning facilities. During several of those sessions, while she was undressed inside a private tanning room, the Frisco Police Department said a male Planet Fitness member recorded her without her knowledge or consent. Law enforcement recovered recordings depicting Planet Fitness members in various stages of undress. The lawsuit alleges that the gym operators failed to protect members despite a history of similar incidents involving hidden cameras and secret recordings at Planet Fitness locations across the country. The secret video recording incidents involved more than 55 women in Alabama, California, Illinois, Kentucky, Missouri and North Dakota dating back more than a decade. Excel Fitness is accused of failing to implement adequate safeguards against voyeurism and unauthorized recording, properly inspect and secure tanning areas, train employees to recognize suspicious activity and warn members about known or foreseeable risks. The women's legal team said claims in the lawsuit include negligence, gross negligence and invasion of privacy. The plaintiff is seeking more than $1 million in monetary relief, including compensatory and punitive damages, and requests a jury trial. The case Jane Doe vs. Excel Fitness Holdings, LLC, and Excel Fitness DFW 21, LLC was filed in the 471st Judicial District Court of Collin County, Texas. The cause number is 471-08184-2026. This case comes to light as a number of proposed class action lawsuits are swirling around the legal world targeting franchisor Planet Fitness, Inc. alleging securities fraud and the years-long fight a number of gym members have undertaken to challenge Planet Fitness' enforcement of its non-discrimination policy allowing members to use locker rooms and facilities that match their self-reported gender identity. Image courtesy Planet Fitness

Knox TN Today
Oct 1st, 2026
New Business Spotlight: Planet Fitness opening Oct. 26 in Knoxville East.

New Business Spotlight: Planet Fitness opening Oct. 26 in Knoxville East. Planet Fitness, Knoxville East, New Business Spotlight, fitness, Greenway Drive, IGNITE Fitness Holdings Knoxville East residents will soon have another option for working fitness into their daily routines. Planet Fitness is scheduled to open its new Knoxville East location Monday, Oct. 26, at 4627 Greenway Drive, Knoxville. Planet Fitness The new club is part of Planet Fitness' "Judgment Free Zone" concept, designed to appeal to everyone from first-time gym users to experienced fitness enthusiasts. The company says its focus is on providing an affordable, approachable place where members can exercise at their own pace. Planet Fitness 2 The Knoxville East club will offer cardio and strength-training equipment, including treadmills, ellipticals, stationary bikes and plate-loaded strength equipment. Planet Fitness Black Card members will have access to additional recovery and relaxation amenities, including HydroMassage loungers, massage chairs and other Black Card Spa features. Planet Fitness 2 "At Planet Fitness, our goal is for exercise to feel welcoming, encouraging and accessible to everyone who walks through the door," said Mike Shapiro, senior vice president of operations at IGNITE Fitness Holdings, the independent Planet Fitness franchisee operating the location. Planet Fitness 2 IGNITE Fitness Holdings operates more than 140 Planet Fitness locations in the United States and Canada. Planet Fitness, founded in 1992, reported approximately 21.5 million members and 2,909 clubs as of March 31, 2026. Planet Fitness 2 New Business Spotlight is sponsored by The Rotary Club of Bearden and highlights businesses opening, expanding, or bringing new services to the Knoxville area. OUR TOWN. YOUR NEWS. Stories that connect its community. Read. Respond. Share. Follow KnoxTNToday on Facebook, Instagram, X and LinkedIn. Get all KnoxTNToday articles with its free newsletter. Comments: [email protected].

Timothy Sykes
Sep 27th, 2026
PLNT jumps as JPMorgan calls selloff tactical buy.

PLNT jumps as JPMorgan calls selloff tactical buy. MATT MONACO - UPDATED SEP. 27, 2026, 11:07 AM ET Planet Fitness Inc. stocks have been trading up by 5.11 percent following upbeat membership growth and expansion-focused news. What traders need to know. * JPMorgan frames the roughly 18% week-to-date selloff in Planet Fitness as an overreaction to AI-driven cancellation fears and labels it a tactical buying opportunity with a reiterated $62 price target. * Teen engagement remains strong, with 3.7 million teens in the 2026 High School Summer Pass program and total workouts up 2% to 19.4 million, supported by over $620M in waived dues since 2019. * A refreshed brand identity and upgraded mobile app with improved tracking, integrations, and real-time Crowd Meter aim to strengthen the experience across 2,930 clubs and 21.5 million members. * Management is set to meet institutional investors at a KeyBanc-hosted Boston event on 2026/09/16, a potential forum to address recent volatility and AI-related concerns. * A recent Form 4 flagged insider ownership changes in Planet Fitness securities, but with no disclosed size, direction, or rationale, it remains a secondary data point for traders. Weekly Update Sep 21 - Sep 25, 2026: On Sunday, September 27, 2026 Planet Fitness Inc. stock [NYSE: PLNT] is trending up by 5.11%! Discover the key drivers behind this movement as well as its expert analysis in the detailed breakdown below. Consumer Discretionary industry expert: Analyst sentiment - positive Planet Fitness remains one of the structurally strongest models in consumer fitness, with asset-light franchising delivering a 31% EBIT margin and 42.6% EBITDA margin on ~$1.3B TTM revenue. High 67.9% gross margin and ~17% net margin confirm robust unit economics versus most Hotels, Lodging & Leisure peers. However, negative book value and long-term debt of ~$2.45B (int.-coverage only 3.7x) highlight balance-sheet risk. Free cash flow is modest ($4.0M this quarter) after heavy capex and aggressive $200M buybacks, but liquidity is adequate (current ratio 1.6x, cash ~$371M). Technically, the dominant trend is sharply lower: the stock has broken from ~$47.0 on 9/21 to a ~$40-43 range, reflecting an ~18% weekly drawdown with elevated volume on down days, confirming distribution. Intraday 5-minute candles show repeated failures near $43-44 and responsive buying around $40-41. A clear actionable level is $40: traders can buy partial size on dips toward $40 with a hard stop below $38, targeting a rebound to the $46-47 gap zone where prior support turned resistance. AI-driven churn concerns triggered a sentiment air pocket, but JPMorgan's reiterated Overweight and $62 target underscore that fundamentals remain intact, supported by 10%+ 3-year revenue CAGR and durable margins. Brand investments (app upgrade, refreshed identity) and the teen pass program reinforce long-term member funnel, though near-term KPIs (flat teen participation) suggest normalization. Versus broader Consumer Discretionary and leisure benchmarks, PLNT offers superior margin resilience but higher leverage. My verdict: constructive. Accumulate below $43 with a 6-12 month fair value of $55, key resistance $47 and strong support $40-38. Quick financial overview. Planet Fitness Inc. just saw a sharp reset in price, with weekly candles showing a drop from the mid-$40s toward the low-$40s before a modest bounce. The week's low around $40.72 marks an important near-term support level, while the recovery toward $42.80 signals dip-buying interest after the selloff. Intraday data shows a wide 5-minute range from roughly $40.73 to $43.16, which points to elevated volatility and active two-way trading. On the fundamentals side, Planet Fitness Inc. generated about $1.32B in annual revenue, with revenue growth trends still positive over multi-year periods. Profitability metrics are strong for a consumer-facing chain, with an EBIT margin near 31% and EBITDA margin in the low 40s, backed by a gross margin close to 68%. For traders, that kind of margin profile often means the business can absorb shocks better than the chart alone might suggest. Valuation-wise, PLNT trades at roughly 19x earnings and about 2.3x sales, with price-to-free-cash metrics in the high-20s. The balance sheet shows meaningful leverage, with interest coverage around 3.7x and current and quick ratios above 1, so it is not without financial risk. High receivables and asset turnover numbers support the idea of a scaled, recurring-revenue model, but the negative book value highlights a capital-light, intangible-heavy structure that can amplify equity volatility when sentiment swings. Conclusion. Planet Fitness Inc. is sitting at an interesting crossroads for short-term traders. The chart shows a hard reset down toward $41, followed by a live battle around the low-$40s as buyers respond to JPMorgan's view that the 18% week-to-date selloff is excessive. With that bank reiterating an Overweight stance and a $62 price target, the risk/reward now turns on whether the market agrees that AI-driven cancellation fears have gone too far. Operationally, PLNT still has solid backing from its financials: high margins, steady revenue growth, and a scaled footprint of 2,930 clubs serving 21.5 million members. The teen Summer Pass data and over $620M in waived dues since 2019 suggest the company continues to play a long game on brand loyalty and future membership pipelines. The refreshed brand identity and upgraded app also work against the idea that technology is only a threat; for traders, they signal active investment in retention. Key near-term watchpoints are price action around $40.72 support, any push back toward the mid-$40s, and messaging from the 2026/09/16 KeyBanc event. As I tell my students, "When a quality business sells off on a story shift, your job is to let the chart confirm whether fear is fading before you size up the trade." In line with that mindset, short-term traders in PLNT need to stay flexible and let the price action, not their biases, drive their decisions. As millionaire penny stock trader and teacher Tim Sykes, says, "You must adapt to the market; the market will not adapt to you.". This article is for educational and research purposes only. ","scores":{"risk-level":"medium"},"trade":"true This is stock news, not investment advice. Timothy Sykes News delivers real-time stock market news focused on key catalysts driving short-term price movements. 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