Learning & Development Coordinator

Job Description

To support the effective coordination and delivery of learning and development activities across the organisation, ensuring that training is well organised, accurately recorded and effectively communicated. The role will provide administrative and operational support to the L&D function while gradually developing capability in learning design, training coordination and employee development.

Key Responsibilities

Training coordination

• Coordinate training courses, workshops and development activities.
• Manage invitations, attendance, schedules, venues and joining instructions.
• Liaise with employees, managers, trainers and external training providers.
• Support the organisation of internal leadership and development programmes.
• Monitor cancellations, non-attendance and completion of required training.
• Maintain accurate training records and employee learning information.
• Update learning systems, trackers and training calendars.
• Prepare regular training reports and basic analysis of participation, completion and training activity.
• Maintain organised documentation and evidence for audit purposes.

Development support

• Assist in developing training materials, guides, presentations and learning resources.
• Support delivery of all related Leadership Journey activities
• Help collect participant feedback and evaluate training effectiveness.
• Support other actions related to mentorning, onboarding and induction learning activities.
• Contribute to continuous improvement of L&D processes and employee learning experience.

Stakeholder & supplier coordination

• Respond to employee and manager queries relating to training.
• Coordinate arrangements with external training providers.
• Support purchase-order, invoice and training-budget administration where required.
• Maintain professional communication with internal stakeholders and learning suppliers.

Qualifications

• Degree, apprenticeship or equivalent experience in Business admin, HR, Psychology, Management or a related area is desirable.
• Previous administrative, coordination, operations,  or training experience would be beneficial.
• Experience creating documentation, guidance or training materials would be an advantage.
• Strong organisation and attention to detail
• Good communication and interpersonal skills
• Ability to coordinate multiple activities and deadlines
• Good Microsoft Office skills, particularly Excel, PowerPoint and Outlook

Additional Information

***Please note as part of the onboarding process all candidates will need to complete BPSS security clearance***

We are an Opening Doors employer, committed to equal opportunity and an inclusive workplace. Our approach, shaped by our values of service, trust, excellence, agility, dedication, and you, we focus on removing barriers and recognising potential. We are committed to fairness at every stage, including providing reasonable adjustments and actively working to eliminate discrimination.

We believe talent is everywhere, and by widening access to opportunity and welcoming diverse experiences, we aim to create a workplace where every person feels valued and has an equal chance.

If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you.