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Teleperformance Spain

Runs multilingual customer support and sales services

Technical Sales Representative with German

Sales Development RepresentativeUpdated on Nov 13
Full-timeBarcelona, Spain€36k - €39k

About the Job

Requirements

  • A BA/BS degree is required; a technical degree is desired.
  • German proficiency at C1–C2 level and English proficiency at B2–C1 level are required.
  • At least 3 years of B2B sales or business development experience in outbound sales in the IT industry is required.
  • Understanding of cloud computing concepts, particularly Google Cloud Platform, is required.
  • Ability to connect business needs with appropriate solutions and strong business acumen are required.
  • Strong interpersonal skills, integrity, and professionalism are required.
  • Comfort working against an assigned quota in a phone-based environment is required.
  • Knowledge of CRM systems, ideally Salesforce, is required.
  • An analytical mindset, self-motivation, and ability to achieve personal and team goals are required.
  • Organization, pipeline management, time management, and prioritization skills are required.
  • Strong verbal and written communication skills to pitch by phone and compose compelling proposals are required.
  • Essential computer skills to navigate a computer-based job are required.

Responsibilities

  • Meet quarterly key performance metrics and daily and weekly activity targets.
  • Manage an assigned portfolio of accounts to identify high-potential prospects, primarily for new business and also for upselling.
  • Conduct outbound prospecting to source, contact, and engage prospective customers.
  • Educate customers about the company's offerings.
  • Make daily outbound calls and send emails, mostly cold calls; contact C-level decision-makers, build rapport quickly, and assess needs.
  • Understand prospects' pain points, gather technical requirements, connect business needs with available cloud solutions, and build value for next steps in the sales process.
  • Update and maintain prospect and customer data in the CRM; manage leads, contacts, accounts, opportunities, and activities in Salesforce.com.
  • Work toward team and individual goals for productivity, conversion rates, opportunities, and pipeline.

Desired Qualifications

  • A technical degree.
  • Cloud certification.
  • B2B sales experience within cloud.
  • Goal-oriented, proactive, confident, competitive, and tenacious approach.
  • Understanding of the local market and business environment.
  • Process excellence: systematically improving organizational processes to enhance efficiency, effectiveness, and quality.
  • Collaboration: working effectively with others and sharing ideas and resources to achieve common goals.
  • Communication: exchanging information, ideas, and messages through various channels and mediums.
  • Emotional intelligence: understanding and managing one's own emotions and those of others to foster positive relationships and enhance the impact of actions.
  • Open-mindedness: considering and appreciating diverse perspectives and ideas.
  • Critical thinking: evaluating information and arguments to make informed decisions based on data insights.
  • Solution orientation: focusing on practical and effective solutions to problems and challenges.
  • Entrepreneurship: innovation, creativity, risk-taking, and proactive problem-solving and opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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