Line Cook

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Saturday & Sunday | 3:30 PM - 7:30 PM

Under the general supervision of the Executive Chef and Food Service Supervisor, the Cook is responsible for the preparation, presentation, and service of quality food for patients, staff, visitors, and community guests. This role supports daily food production while ensuring compliance with food safety, sanitation, recipe standards, and customer service expectations.

Essential Functions

• Attend production meetings, department meetings, training sessions, and in-services as assigned.
• Provide excellent customer service by anticipating needs and resolving concerns in a timely and professional manner.
• Comply with departmental policies, HACCP guidelines, and all regulatory standards for food handling, preparation, and service.
• Adjust food production levels based on patient census and retail volume.
• Utilize batch cooking methods to maintain food quality and freshness.
• Ensure compliance with recipes, portion standards, and therapeutic diet requirements.
• Prepare daily menu items, specials, and catering orders as assigned.
• Maintain cleanliness and organization of kitchen preparation and cooking areas.
• Clean and sanitize all food service equipment, including grills, ovens, fryers, slicers, mixers, blenders, steamers, kettles, refrigeration units, utility carts, and other kitchen equipment.
• Stock and replenish workstations following meal service.
• Communicate product shortages, equipment concerns, and operational issues to leadership.
• Support departmental goals focused on quality, efficiency, and customer satisfaction.
• Demonstrate responsible stewardship of food, supplies, labor, and resources.
• Adjust work assignments and schedules as needed to meet operational needs.

Qualifications

• High School Diploma or GED preferred.
• Relevant work experience may be considered in lieu of formal education.
• Previous food preparation, food handling, grill cook, or commercial kitchen experience preferred.
• ServSafe Food Handler Certification preferred.

Knowledge, Skills & Abilities

• Demonstrates commitment to organizational customer service standards and the I C.A.R.E. philosophy.
• Ability to read, understand, and follow menus, recipes, and written instructions in English.
• Ability to communicate effectively in English with team members and other departments.
• Working knowledge of food safety, sanitation, and HACCP principles.
• Strong knife skills and proficiency in food preparation techniques.
• Ability to safely operate commercial kitchen equipment, including grills, fryers, ovens, slicers, mixers, steamers, kettles, tilt skillets, steam tables, and other food service equipment.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to exercise sound judgment and work independently.
• Ability to accurately follow detailed recipes and preparation instructions.
• Capable of managing multiple priorities while maintaining food quality and service standards.
• Ability to efficiently handle high-volume meal service and patient dining requests within established service timelines.

Patient Care: No direct patient care responsibilities.

Physical Requirements

• Standing Frequently
• Walking Frequently
• Lifting Occasionally
• Carrying Occasionally
• Pushing Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Reaching Occasionally
• Gross Manipulation
• Fine Manipulation
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Onsite1153 Centre Street8RegularEvening (United States of America)

Pay Range

$19.76 - $29.35/Hourly

Grade

SF1004At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework