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IHG

Global hotel company

Director of Events

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMalaysiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree, higher education qualification, or equivalent in Hospitality Management, Business, Marketing, or a related field.
  • Four or more years of experience in a hospitality or hotel events, banquet, sales, or marketing environment, with direct supervisory or management experience.
  • Strong knowledge of meetings, events, banquets, MICE, and social event markets, with a proven ability to develop and convert business opportunities.
  • Strong commercial awareness and the ability to drive revenue, maximise profitability, and achieve event targets.
  • Excellent communication, negotiation, and presentation skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong organisational and problem-solving skills, with the ability to manage multiple events and priorities simultaneously.
  • Must speak local language(s).

Responsibilities

  • Lead and manage the Events team, providing coaching and guidance to deliver exceptional service and achieve revenue targets.
  • Drive event revenue and profitability by maximising meetings, conferences, weddings, social events, banquets, and other event opportunities.
  • Develop and implement strategies and action plans to increase event conversion, average spend, banquet revenue, food and beverage revenue, and overall event profitability.
  • Manage the end-to-end event sales and planning process, from initial enquiry and proposal through contracting, planning, execution, and post-event follow-up.
  • Build and maintain strong relationships with key clients, corporate accounts, event organisers, wedding planners, meeting planners, and external partners.
  • Work closely with Sales, Food and Beverage, Operations, and other departments to ensure seamless event planning and execution and an exceptional guest experience.
  • Monitor the events pipeline, conversion rates, revenue performance, and forecasting, taking appropriate action to maximise business opportunities.
  • Produce and review monthly reports and performance results to identify trends, opportunities, and areas for improvement.
  • Identify new business opportunities and develop local market, MICE, and social event segments to grow the hotel's events business.
  • Ensure all events are delivered in line with hotel standards, client expectations, IHG brand standards, and agreed commercial objectives.

Desired Qualifications

  • Other languages are preferred.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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