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United Parks & Resorts

Operates multiple theme and water parks

Ride Operator

Hotel Guest ServicesConfirmed live in the last 24 hours
Part-timePhiladelphia, PA, USA$12 /hrIn-person

About the Job

Requirements

  • A passion for customer service.
  • Excellent multitasking and time management skills.
  • Outstanding communication abilities.
  • Active listening skills and the ability to anticipate guests’ needs.
  • Ability to promote and ensure a safe and secure environment.
  • Flexibility to perform varied duties.
  • Must be at least 16 years of age.
  • Must act responsibly with a high attention to safety.
  • Must be able to lift, push, pull, and/or carry up to 50 pounds.
  • Must be able to walk and stand extensively throughout the entire work shift.
  • Must be able to kneel, squat, bend from floor-to-waist and waist-to-overhead, reach overhead, and perform simple grasping and fine hand manipulation tasks, including using tools, a keyboard, and writing.
  • Must perform cleaning duties, including using cleaning chemicals.
  • Must comply with SEA grooming guidelines and employment standards.
  • Must be able to work indoors and outdoors in varying weather, including extreme heat and cold temperatures.
  • Must have flexible, consistent availability, including nights, weekends, and holidays, and adhere to the Holiday and Availability agreement.
  • Must practice safe work habits, use personal protective equipment, and report unsafe situations.
  • Must successfully complete all legal, company, and department training requirements within established timelines.

Responsibilities

  • Monitor and operate rides while ensuring all safety regulations are met.
  • Complete opening safety checklists and test rides before opening rides to guests.
  • Assist with loading and unloading guests from rides.
  • Ensure all guests meet rider requirements.
  • Maintain a safe, clean environment, including operator booths, ride areas, and surrounding guest areas.
  • Communicate professionally and effectively with Ambassadors, vendors, and guests.
  • Respond to and exceed guest expectations and needs.

About the Company

United Parks & Resorts

Operates multiple theme and water parks

United Parks & Resorts runs a group of well-known theme and water parks across the United States, including SeaWorld, Busch Gardens, and Sesame Place. Its business is to operate these parks, offering rides, animal shows, live entertainment, and family attractions for guests who buy tickets, passes, or season memberships. The parks work like destinations where visitors explore different zones, watch shows, and ride attractions, sometimes with seasonal events and experiences. The company differentiates itself from competitors by managing a large, recognizable portfolio of branded parks with a long history and a shift in branding to emphasize broader family entertainment beyond just SeaWorld, reflecting its roots and ongoing strategy to diversify its identity in a competitive amusement market. Its goal is to sustain and grow its portfolio of iconic parks while navigating the entertainment landscape and evolving consumer preferences.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
2009

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