S

Sears

Multichannel retailer of appliances, tools, services

Field Sales Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timePleasanton, CA, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Three to four years of related experience is required.
  • A valid driver's license for the state of employment is required.
  • The role requires up to 75% travel in the surrounding area.
  • Candidates must be at least 18 years old.
  • Ability to drive to the assigned territory and sit in an automobile for extended periods is required.
  • Ability to walk, stand, and move around for extended periods is required.
  • Ability to organize and prioritize is required.
  • Ability to work independently from a home-based office and maintain high performance is required.
  • Ability to balance multiple priorities, adapt to shifting priorities, and handle employee problems and issues is required.
  • Problem-solving and interpersonal skills are required.
  • Ability to work under pressure is required.
  • Computer knowledge and ability to access the internet from home are required.
  • Ability to manage and develop non-exempt associates and build team relationships is required.
  • Time-management and results-oriented abilities are required.
  • Ability to performance-manage Store & Home Improvement Advisors is required.
  • Ability to maintain a positive attitude as a role model for subordinates, peers, and other members of management is required.

Responsibilities

  • Attend sales meetings and ensure Home Solutions Advisors attend.
  • Monitor daily and weekly reports to drive performance improvement.
  • Communicate with the assigned Appointment Center Market Coordinator to identify lead-conversion opportunities and territory budget needs.
  • Communicate weekly with advisors, the Full Line Store manager, and the direct manager to gather feedback on program performance.
  • Communicate regularly with the Event Marketing Team about upcoming events.
  • Plan and conduct additional lead-generating opportunities, including event marketing and kiosks.
  • Build positive relationships with the Full Line Store management team and associates.
  • Promote Home Solution Advisor awareness of the Shop Your Way Rewards program.
  • Communicate with Human Resources partners as needed.
  • Develop and implement incentive programs, including contests, rewards, and recognition, to motivate team performance.
  • Identify training needs by monitoring and mystery shopping In-Store Marketers.
  • Perform supervisory functions, including hiring, promotion, demotion, and termination decisions; conduct performance appraisals; and coach and develop associates.
  • Assist in managing all aspects of the Field Marketing Program to meet or exceed short- and long-term goals.
  • Support hourly Store & Home Improvement Advisors to achieve optimal performance.
  • Meet or exceed budgeted staffing hours, lead flow, productivity, stores staffed, hot calls, confirmation, net revenue, and Confirmed Leads per Hour according to Standard Operating Procedures.
  • Establish and build relationships with retail store management and associates within the assigned market.

About the Company

Sears

Multichannel retailer of appliances, tools, services

Sears is a retailer of general merchandise, home appliances, tools, and automotive parts, focused on online sales with a small number of stores remaining. It carries private-label brands like Kenmore appliances and Craftsman tools, sold online, in stores, and through other retailers. Sears Home Services provides installation, repair, and maintenance for home appliances and other equipment across the United States. Its goal is to offer convenient access to home goods and services through a strong e-commerce platform complemented by select physical locations and a service division.

Company size
10,001+
Company stage
Debt Financing
Total funding
$600M
Headquarters
Chicago, IL
Founded
1892

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