Salesforce Architect

Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions—from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that’s becoming the operating system for on-demand care, Experity is the place to grow your career.

Experity offers the following:

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation: Budgeted between $121,400 and $155,000 dependent upon applicable experience.

Remote: Experity offers Team Members the opportunity to work remotely or in an office.

The Salesforce Architect enables Experity's vision by giving the business a quote-to-cash platform it can trust: what Sales quotes is what Implementation activates and what Finance bills, with no manual reconciliation in between.

By designing and building a simpler, scalable Salesforce foundation, this role turns commercial rules into system-enforced controls and lets every revenue team work from one accurate record of what each client bought.

Responsibilities:

• Assess the current org within the first 90 days and deliver a prioritized simplification plan with measurable targets, retiring legacy automation, fields and objects that no longer earn their place.
• Turn the existing high-level design into build-ready specifications (object model, external IDs, lifecycle state model) and document key decisions in a lasting decision log.
• Rebuild CPQ on Experity's newly defined product catalog, including bundles, option constraints, price rules, proration and amendment paths, so a deal cannot be quoted without its required components.
• Build the entitlement ledger and fulfillment gate that track purchased against consumed capacity and block activation of anything that was never sold, with an approved exception path and audit trail.
• Own the Salesforce side of the NetSuite integration, including field mapping, payload, error handling and reconciliation, in partnership with the NetSuite administrator and Celigo developer.
• Build the permission model and system-enforced governance controls (threshold approvals, post-close locking, audit logging), consistent with Experity's HIPAA and least-privilege requirements.
• Plan and deliver the rebuild end to end, including backlog, CI/CD and releases, data migration, UAT, hypercare and documentation, and report progress and risk to RevOps and Finance leadership.
• Evaluate long-term quoting platform options, including remaining on Salesforce CPQ or moving to Revenue Cloud Advanced, and design so a future platform change costs as little as possible.
• Set architecture standards and review the work of anyone building on the platform
• Other duties as assigned

Deliverables:

• An org health baseline and a signed target-state design within the first 90 days.
• CPQ that will not allow a deal to be quoted without its required components.
• An entitlement ledger and fulfillment gate in production that block unsold activations, with a working exception path.
• A billing feed to NetSuite that reconciles to zero unmatched records at month-end close.
• Simplification targets met, and a platform that is documented, in source control and supportable in-house.

Education:

• Bachelor's degree or equivalent combination of education and experience.

Experience:

• Eight years building on Salesforce, including three years as lead architect with hands-on build responsibility.
• End-to-end delivery of at least one quote-to-cash implementation or major re-implementation through go-live and hypercare, ideally in an org with significant technical debt.
• Deep, hands on Salesforce CPQ experience, plus strong Flow, Apex, and declarative configuration skills.
• Quote-to-cash integration with an ERP, ideally NetSuite, through an iPaaS such as Celigo, MuleSoft, or Boomi.
• Security and sharing architecture, data migration, and modern release management (source control, CI/CD, sandbox strategy)
• Self-directed delivery and clear writing: plans own work, manages scope, and produces specifications business leaders can sign.

​Preferred:

• Salesforce Application Architect, System Architect, or CTA-track certifications; CPQ or Revenue Cloud credentials.
• Hands-on Revenue Cloud Advanced experience or a CPQ-to-Revenue Cloud migration.
• Subscription, usage or capacity-based billing models in multi-locations B2B SaaS.
• Healthcare or other regulated-industry SaaS experience (HIPPA, SOC 2)
• Experience designing Salesforce for AI and automation - such as Agentforce or Data Cloud.

Travel:

• Ability to travel as needed.

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Equal Opportunity Employer
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