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Encora

Global digital engineering services provider

AI SRE Engineer

AI Application Engineering +1Confirmed live in the last 24 hours
Full-timeSan José Province, San José, Costa RicaNo salary listed

About the Job

Requirements

  • A bachelor's or master's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 3–5 years of relevant software engineering experience.
  • Strong programming skills in Python and Go, with experience building production-grade distributed systems.
  • Hands-on experience with large language models, natural language processing, and AI frameworks such as PyTorch, TensorFlow, LangChain, or Ray.
  • Experience with DevOps tools such as GitHub, GitLab, Jenkins, Jira, ArgoCD, and Artifactory, including API integrations.
  • Knowledge of secure software development, authentication, and access control mechanisms.
  • Experience with cloud-native platforms and containerized environments using Docker and Kubernetes.
  • Understanding of AI security, reliability, and observability principles.

Responsibilities

  • Design and deploy intelligent agent systems and Model Context Protocol integrations connecting AI-powered experiences with enterprise DevOps tools such as GitHub, Jenkins, and Jira.
  • Build production-grade services in Python and Go, integrating enterprise data, APIs, and developer environments to enable secure and scalable AI-driven workflows.
  • Implement security controls, guardrails, policy enforcement, testing pipelines, and monitoring to ensure the reliability, safety, performance, and observability of AI systems.
  • Collaborate with product, research, and platform teams to deliver scalable solutions while documenting technical designs, standards, and best practices.

Desired Qualifications

  • Experience building Model Context Protocol services or similar AI service-integration frameworks.
  • Knowledge of AI security practices, including guardrails, adversarial testing, red teaming, and policy enforcement.
  • Experience with AI evaluation frameworks for benchmarking model performance.
  • Experience building observability pipelines using Prometheus, Grafana, ELK Stack, or OpenTelemetry.
  • Familiarity with retrieval-augmented generation, embeddings, and semantic search for context augmentation.
  • Contributions to open-source AI or DevOps projects.

About the Company

Encora

Global digital engineering services provider

Encora offers global digital engineering services, including software product engineering, cloud services, data science, and quality engineering. It works through nearshore and offshore teams in Latin America and India to provide cost-effective software development and IT consulting for industries like financial services, healthcare, retail, and technology. The company differentiates itself with a scalable global delivery model, access to large pools of software engineers, and backing from Advent International to support growth. Its goal is to help clients accelerate their digital transformation by delivering practical, scalable engineering services at a lower cost.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$215M
Headquarters
Scottsdale, AZ
Founded
2003

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