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Full-Time

Engineering Manager

Posted on 3/22/2024

Incident IQ

Incident IQ

51-200 employees

K-12 help desk and asset management software

Data & Analytics
Hardware
Enterprise Software
Education

Senior, Expert

Alpharetta, GA, USA + 1 more

Category
Backend Engineering
Full-Stack Engineering
Software QA & Testing
Software Engineering
Required Skills
Agile
UI/UX Design
SCRUM
Requirements
  • Bachelor's Degree in Computer Science, Software Engineering, or a related field.
  • Proven experience in a management role within a software development team, specifically C# and cloud-based web applications.
  • Has recent and relevant professional experience as a developer.
  • Comprehensive knowledge of Agile Scrum methodologies.
  • Strong technical acumen, with the ability to engage in detailed technical discussions.
  • Proven experience in fostering high-performing teams.
  • Exceptional interpersonal and leadership skills.
  • Demonstrated ability to lead and navigate difficult conversations constructively.
  • Strong strategic thinking, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
Responsibilities
  • Manage, mentor, and lead a diverse team composed of tech leads, developers, product owners, UX specialists, and quality assurance analysts.
  • Facilitate the Agile Scrum process to ensure efficiency, effectiveness, and adherence to development timelines.
  • Encourage the team to focus on right-sized solutions, efficient work habits, and the completion of tasks in a timely manner.
  • Balance the resources effectively to meet project requirements and deadlines.
  • Foster an environment that promotes accountability, innovation, and high-performance.
  • Hold regular 1:1 meetings with team members, offering constructive feedback, addressing issues, and discussing career development opportunities.
  • Collaborate with the VP of Engineering and other stakeholders to align software development with company objectives and strategies.
  • Scrum Master for that team
  • Someone who can review technical proposals and help to align to business goals.

Incident IQ is a leading provider of help desk software and asset management solutions specifically designed for the K-12 education sector. The company stands out with its comprehensive platform that includes IT asset management, ticketing systems, and HR service delivery, integrated with essential educational tools and services. Employees at Incident IQ benefit from a dynamic work environment that values technical proficiency and innovative problem-solving, providing a unique opportunity to impact the education sector meaningfully while working with advanced technology.

Company Stage

Private

Total Funding

N/A

Headquarters

Atlanta, Georgia

Founded

2016

Growth & Insights
Headcount

6 month growth

16%

1 year growth

16%

2 year growth

16%

Benefits

We facilitate whole-person growth where employees are able to develop personally as well as professionally.

We offer an energetic and collaborative environment, Everyone’s opinion matters!

We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!

We provide excellent work/life balance.

INACTIVE