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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Experienced System Service Specialist

Equipment Field ServiceConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Engineering, specializing in Electrical, Electronics, Mechatronics, or Automation, is required.
  • Five to ten years of relevant experience is required.
  • Basic knowledge of Cisco networks and virtualization using VMware is required.
  • Good knowledge and experience in hardware assembly processes are required.
  • Technical and communication-level English is required.
  • Knowledge of Honeywell HPS hardware platforms, including Experion, Safety Manager, and SM SC, is required.
  • Good knowledge of Microsoft Server, Windows applications, and Active Directory management is required.
  • Cybersecurity awareness, including McAfee and Symantec, is required.
  • Knowledge of backup tools, including McAfee and Symantec, is required.
  • Good knowledge of ISO requirements and health, safety, and environmental requirements is required.
  • A Category B driving license is required.

Responsibilities

  • Perform DCS and Safety Systems migrations and upgrades, as well as software and hardware troubleshooting.
  • Perform maintenance and configuration tasks for DCS and Safety Systems, including related IT technologies such as Cisco networking systems, VMware-based virtual systems, and Active Directory.
  • Install control-system software patches, antivirus updates, and Microsoft updates.
  • Provide remote or on-call support.
  • Continuously improve knowledge of Honeywell HPS hardware and software platforms and Honeywell cybersecurity solutions.
  • Travel to customer sites; site work and international assignments may be required from time to time.
  • Install control-system software and hardware patches, upgrades, and migrations.
  • Perform cybersecurity activities with technical support from a cybersecurity expert.
  • Troubleshoot and provide technical support to customers in the country.
  • Handle required administration.
  • Share technical knowledge with colleagues.
  • Report progress on service projects and activities, and report issues to the FSM.
  • Proactively recommend quality and efficiency improvements within the service team.
  • Comply with corporate and local requirements and health, safety, and environmental regulations.
  • Follow duties and responsibilities for workplace safety and health and emergency situations in accordance with Annex A/B.
  • Perform daily activities for the areas of responsibility in line with performance levels established and monitored using internal management tools, such as Tier, weekly, or monthly tools.
  • Achieve performance objectives set by the manager through the HPD system.
  • Act in accordance with Honeywell behaviors and the key behaviors in the role and CX skill matrix.

Desired Qualifications

  • No specific desirable qualifications are stated.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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