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Mackenzie Health

Regional hospital network delivering comprehensive care

Host/Hostess

Full-TimeDeadline 10/7/27
CA$25.61 - CA$27.98
Junior
Richmond Hill, ON, Canada
In PersonMay be required to work at any Mackenzie Health site.
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Completion of high school education or an equivalent combination of education and experience.
  • A current and valid Food Safety Proton Certificate from Public Health.
  • At least one year of experience as a host or hostess.
  • Knowledge of basic diet information.
  • A good command of English, including reading, writing, and verbal skills.
  • Computer literacy in a Windows environment.
  • A proven attendance record.
  • Understanding of and compliance with patient and staff safety policies and procedures that foster a safe and inclusive environment.
  • Ability to perform the essential duties of the job.
  • Ability to use empathy in interactions and demonstrate behaviours consistent with Mackenzie Health’s Commitment to Caring.
  • Behaviour aligned with Mackenzie Health’s values of Excellence, Leadership, and Empathy.
  • Commitment to providing an exceptional experience for staff and clients in a health care environment.
Responsibilities
  • Assist patients with meal selection, service, and retrieval in accordance with dietary needs and restrictions.
  • Help patients make appropriate daily menu selections.
  • Prepare, assemble, and deliver patient meal trays and snacks.
  • Calculate modified diets, fluid restrictions, and calories.
  • Perform kitchen duties including sanitation, setup, and completing temperature logs.
  • Use an automated tablet to record and transfer meal selections to a computer.
Desired Qualifications
  • Previous experience within the Host/Hostess classification.

About the company

Mackenzie Health is a regional healthcare provider in Southwest York Region operating two full-service hospitals—Mackenzie Richmond Hill Hospital and Cortellucci Vaughan Hospital—and a network of community-based services. It delivers emergency, acute inpatient, rehabilitation, diagnostics, palliative, ambulatory, and long-term care, and leads regional programs in Chronic Kidney Disease/Dialysis, Stroke Care, and Domestic Abuse and Sexual Assault, supported by multiple clinical programs. It runs six offsite locations in Richmond Hill, Vaughan, and Barrie delivering services such as brain injury care, diabetes education, DASA care, and rehabilitation to create an integrated care network. Guided by the three-year plan “Trusted team. Compassionate care.”, it focuses on Patient Care Excellence, People are our Strength, Growing with our Communities, and Integrated Care to provide highly reliable, safe care to every patient.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Richmond Hill, Canada

Founded

1963

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What believers are saying

  • A new 20-bed mental health unit opened July 7, 2025, lifting capacity 60 percent.
  • Mackenzie Health won Chartis’ Top 100 Critical Access Hospitals recognition on February 19, 2026.
  • The York University medical school partnership should deepen recruitment, teaching, and referral pipelines by 2028.

What critics are saying

  • Ontario listed 863 people waiting for Mackenzie Health’s long-term care beds on May 31, 2026.
  • Mackenzie Richmond Hill’s emergency department stays among Ontario’s busiest, straining staffing and throughput.
  • The 2025-2027 Richmond Hill redevelopment delays capacity relief and extends two-site operational complexity.

What makes Mackenzie Health unique

  • Cortellucci Vaughan opened in 2021, giving Mackenzie Health two full-service hospitals in York Region.
  • York University’s School of Medicine opens nearby in 2028, with Mackenzie Health as lead partner.
  • Mackenzie Health launched Canada’s first two-way IV pump-Epic interoperability in April 2024.

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Benefits

  • Tuition Reimbursement
  • Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%
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York Region Media Group
Jun 18th, 2024
'A long-standing need': Mackenzie Health opens York Region's first stroke rehabilitation clinic in Vaughan

'A long-standing need': Mackenzie Health opens York region's first stroke rehabilitation clinic in Vaughan.

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