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Fairview Health Services

Nonprofit health system delivering comprehensive care

Visit Facilitator Specialty

Clinical Support & Patient AdministrationPosted on Nov 12
Part-timeNo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of customer service experience is required.

Responsibilities

  • Prepare patients for appointments, including communicating with them in advance as needed to ensure medical records are collected, received, and available for the visit when applicable.
  • Assist with the rooming process during in-person visits by collecting and documenting pertinent information, including the reason for the visit and applicable health questionnaires.
  • Capture vital signs using an automatic vital sign machine and gather patient information via questionnaires and questions populated in the patient health record, helping guide patients through the care experience.
  • Perform EKGs and spirometry, and set up a sterile field for procedures.
  • Prepare exam rooms and stock supplies.
  • Support the patient's connection to the provider for the visit and serve as a resource to ensure a positive patient/provider experience.
  • Complete visit wrap-up by ensuring the after-visit summary is provided and patients are aware of follow-up recommendations; this may include assisting with scheduling and coordinating follow-up appointments.

Desired Qualifications

  • Successful completion of a Nursing Assistant, Emergency Medical Technician, and/or Health Unit Coordinator program is preferred.
  • Healthcare and customer service experience are preferred.

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1906

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